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I do not remember my password and it will not reset I am just going to cancel the order. Why is it so hard to do? It also said I cannot register thru facebook. I am just going to cancel the order. I wanted these things. I tried to order as a
Hello. This is the doctor advice forum. I assume you are having difficulty with an order you are trying to place in the shop section? Please contact customer service at 1-877-738-7883 or email them at support@petcoach.com. If you have any medical questions, please post them here. Thank you
Updated on August 12th, 2025
- Health & Wellbeing
I am getting a new puppy in 8 weeks! What all do I need to do to get prepared for the arrival of our new family member?
Thanks for using Boop by Petco! What an exciting time. You would need to start by getting a high quality diet (I like the Purina Pro Plan diets though there are plenty to choose from). Also, a dog bed and toys will be important as well. I recommend that you check with your veterinarian to get him in for initiation of vaccines and to start other preventative care medications such as flea and tick preventatives and heartworm preventatives. Good luck and enjoy your pup!
Updated on August 12th, 2025
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hello, I just got a kitten she is one month old. I just want to know what to get for her when i go shopping tomorrow to go get stuff from your store.
Congratulations!! I would recommend making sure you get kitten appropriate toys, two litter boxes and kitten food. At 1 month of age I would recommend a wet kitten food. I would also recommend clumping litter for her. You can always get her other fun stuff like a soft bed for her. I would hold off on any treats until she gets used to her new home. Thank you for using Boop by Petco.
Updated on August 12th, 2025
- Health & Wellbeing
Hello,+ We+got+a+5+month+old+puppy+about+a+month+ago+and+we+are+needing+a+vet+to+go+to.+We+need+pricing+for+the+following: -+Regular+checkup -+Nail+Trimming -+Emergency+visit -+Puppy+training -+Anal+gland+release -+Vaccine+programs -+Any+other+nece
Unfortunately, there are no veterinary clinics located in Petco stores in your area - yet. You can get vaccinations done at Vetco vaccination clinics, as well as heartworm and flea and tick prevention. Be sure you get Tars in before he is 6 months of age, and he won't need a heartworm test. He should also be dewormed against intestinal parasites. Vetco vaccine clinics don't charge an exam fee, but they will charge you for the vaccinations - here is a link to a map of Petco's in your area with Vetco clinics: chttps://www.vetcoclinics.com/services-and-clinics/clinic-locations-and-schedules/?zip=60606#maptop . Also, their prices for services are here: https://www.vetcoclinics.com/services-and-clinics/vaccination-packages-and-prices/ . Finally, you can get nail trimming and anal gland expression done at the grooming salon in your Petco, and most of them even offer training. So pick the one that is most convenient for you!
Updated on August 12th, 2025
- Health & Wellbeing
I am getting a hedgehog and have been told to get a small enclosed space to put in the cage for sleeping. Recommendations???
Congrats on your new hedgehog, and thanks for using Boop by Petco! As hedgehogs love burrowing, if you aren't providing a deep layer of bedding for her to burrow in, a small enclosure would be the next most ideal. There are many commercially available huts, sleep shacks, and bags that ST.Hedgie would love, and it will really depend on your needs and her likes. Some hedgehogs prefer the plastic, dome-type huts, and some prefer soft sacks. Cleaning will be easiest with plastic, but she may prefer a fabric house, so be prepared to appropriately clean the house of her choosing on a regular basis. Here are some options: Soft, hanging hut: https://www.petco.com/shop/en/petcostore/product/small-animal/small-animal-sleepers-hideaways/multipet-pineapple-house-small-animal-hideaway-in-yellow Plastic castle hut: https://www.petco.com/shop/en/petcostore/product/small-animal/small-animal-sleepers-hideaways/you-and-me-small-animal-hideaway Grassy hut: https://www.petco.com/shop/en/petcostore/prod
Updated on August 12th, 2025
