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It is possible the tank has not cycled properly which results in high ammonia and nitrite levels which can kill fish. Allow the tank to run, without fish, for at least 4-6 weeks. During this time, use a home test kit or submit a water sample for testing every few days. The local Petco may do this for free or for a small fee. What you are looking for is to have ammonia and nitrites at 0 ppm and nitrates at 20ppm or less. pH can hover around 7 for most community fish. Avoid large, rapid swings in pH though. What is happening in the tank during this time is that beneficial bacteria are populating the gravel/substrate and the filter. These bacterial populations are responsible for the Nitrogen Cycle. This cycle breaks down wastes from fish, uneaten food and plant matter into by-products that are filtered out or dissipate. You can "cycle" a tank with fish, however this increases the risk of loss. Once your tank has cycled, you can add fish. You will still need to monitor water chemistry and perform partial water changes regularly. Use only conditioned water that is temperature matched to prevent stress or shock. You will also need to vacuum the gravel regularly and rinse the filter media. Never use tap water to rinse. Use a bit of tank water to protect bacterial populations in the sponge.
Updated on September 24th, 2025
The most common cause of death of a newly acquired fish is usually shock or incorrect water quality. Fish tanks should be set up and left running without fish for at least 3-4 weeks to establish a proper nitrogen cycle. There are products that can shorten this time period. If this is not done, there may be high levels of ammonia, chloramine, nitrates and nitrites which can kill a fish. When introducing a fish, the bag should be floated in the tank for about 30 minutes to acclimate the fish to water temperature. This can prevent shock if the water is too hot or too cold. Test your water quality with a home test kit or submit a sample for testing. Most pet stores or aquarists will do this for free or for a nominal fee. Correct any imbalances as indicated. Slowly acclimate any new fish as written above. You can request a consultation to discuss your concerns in greater detail if necessary. Buying fish and starting a tank can be quite confusing initially.
Updated on September 24th, 2025
Before you buy any fish, you will need to set up the tank. A basic set up includes: a tank, filter, hood/light, heater, gravel and some decor. The tank should run without fish for at least 4 to 6 weeks. This gives it time to cycle. The Nitrogen Cycle is critical to the health of the tank and any fish you will be keeping. During this time, beneficial bacterial will populate the filter and substrate (gravel). These bacteria will be responsible for breaking down fish wastes and other wastes (uneaten food, dead plants, etc.). You will need a home test kit to monitor water chemistry (ammonia, nitrites, nitrates, pH) or you will have to submit water samples for testing. Most pet stores will do this for free or for a small fee. At first, you will see high levels of ammonia and nitrites. Over time, as bacteria grow, these levels will drop. When ammonia and nitrites are at 0 ppm and nitrates are below 20 ppm, you can consider adding fish. Regular (every 1 or 2 weeks) partial water changes as well as filter changes will be needed to maintain stable water chemistry and adequate water quality. The size of your tank will determine what fish and how many you will be able to keep. Most Tetras do best in groups, so a 12 inch tank may not be large enough. There are several article in the Petco Pet Education Center, formerly Petcoach Library that will provide more detailed information. Click on "Educational Center" at the top of the page, then scroll down to "Articles" and click. Use the Search Bar to find articles regarding aquarium set up and fish keeping.
Updated on September 24th, 2025
Platys, Mollies, Neons, Dwarf Gouramis and Cory Cats are all excellent choices. Be sure to not overstock the tank and allow it to properly cycle before adding fish. You would need to contact the Petco in question and ask them directly. Some locations will accept fish to rehome if they have the tank space. Most local fish stores will not, due to risk of disease or parasite transmission.
Updated on September 24th, 2025
Thanks for your question about your fish, and congratulations on your new family members! I didn't see how recently the tank was set up, but there are a couple of things that could be going on. I would start by checking your water quality - any abnormalities in water quality can make fish have abnormal behaviors, and the water looks a bit murky in the photos you provided. There may be parameters that need to be addressed depending on what you find. If you do not have a water quality kit, they can be purchased at the pet store or an aquarium store, or you can take a sample of your water in for evaluation to these places as well. Some will charge a small fee for this service, just so you are prepared. Also, with recent tank set ups, it can be stressful for fish as they are in a new habitat. I would recommend keeping the light on for only a few hours per day to start, as the bright lights can be shocking for them (since fish don't have eyelids). Gradually you can increase the length of time that the lights are on so that you reach a cycle of 10-12 hours of light and 12-14 hours of darkness for them. I hope this gives you a place to start, and I wish you and your mom the best with the new pets!
Updated on September 24th, 2025