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My Golden Retriever puppy has raw skin on mouth and cracking nose. Help!

Updated on September 23rd, 2025

Pet's info: Dog | Golden Retriever | Female | 7 months and 11 days old | 55 lbs

My 6moth old golden retriever puppy has this thing around her mouth that looks like raw skin but I'm not sure. I noticed it about three days ago when she had gotten into ice n it stuck to her face. She tried to get it off n in doing so she pulled of some hair. I did not have time to help take off the ice because my family n i water packing for a move. She is staying with some friends for a bit n i came from seeing her today. I noticed that it's not better. Her nose is cracking to. Is it serious?

1 Answer

Most Helpful Answer

Andrea M. Brodie, DVM

Answered By Andrea M. Brodie, DVM

Veterinarian

Published on December 3rd, 2016

Ari may have injured herself when trying to get the ice off her mouth, and there may have been de-icing chemicals in the ice as well which could have irritated the skin. You should wash the mouth and nose with some mild soapy water, then apply some antibiotic ointment. If the redness is not gone by monday, or if the skin starts looking worse, you need to take her to a veterinarian or pet ER for an exam and treatment.
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