My new bearded dragon from Petco is sick. Can I exchange it?

Submit a stool sample to your veterinarian or a vet experienced in treating reptiles to diagnose intestinal parasites or bacterial overgrowth. The dragon should still be covered under Petco's health guarantee, so you coukdbreturn it to the store for treatment or replacement. Review dragon care at the link below. http://www.reptilesmagazine.com/Care-Sheets/Lizards/Bearded-Dragon/

Thanks for reaching out about Zeplyn and including photos. The understanding is Petco will buy back with you being able to re-purchase. Check with them. Anorexia is often causes by intestinal parasites or infections, so a veterinary visit is recommended to assess and a diagnostic/treatment plan. Check and correct husbandry including temperature and gradient, UVB exposure, and diet. Good luck.

You should have him examined by your veterinarian or an experienced herp veterinarian to diagnose illness or injury. It may have been a one time episode or it could be a congenital condition. If so, you may have the option to return or exchange the bearded dragon for another one. Contact the Petco where he was purchased and ask what is the policy regarding "sick" animals.

Hello, Many Petcos will accept surrendered pets. It depends on individual location. Call your local store and if they do not accept surrenders, they should be able to tell you the closest location to you that does. I hope this is helpful. Thanks for using Petco Pet Education Center, formerly Petcoach!

It is very unlikely that the store will take the gecko back, as they will not know whether it has any health problems. If you cannot keep it, you should ask your local shelter to take it , or contact a reptile club in your area. Maybe someone will take the Gecko off your hands.

Thanks for using Petco Pet Education Center, formerly Petcoach! It is likely that you will be able to help him. However, I would recommend you consider taking him to your veterinarian for further assessment and treatment first. They can at least assess the situation and recommend therapy accordingly which you may then continue at home. Best of luck! Hoping for a speedy recovery!

Thanks for your question, and I’m so sorry that this is happening to you and Peaches. Tail rot can be a bit tricky to manage, and ultimately Peaches may need a tail amputation. Unfortunately, the tissue needs to stop dying before an amputation can be pursued, or else the tissue at the surgical site is at risk of dying as well. Due to this, for right now, you’ll need to monitor for spread of the tissue death. I recommend drawing a line at the area where the tissue seems to be shrunken, closer to the end of the tail, and another line around the area where the tail goes from a more normal orange to the white color. You can do this with a permanent marker. It may be advisable to consider a course of antibiotics as well, especially if the tissue death doesn’t seem to stop spreading. I hope this gives you a place to start, and that Peaches feels better soon.