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How to remove crusty film and hair from my dog's dry eye safely?

Updated on September 23rd, 2025

Pet's info: Dog | Pekingese | Male | neutered | 30 lbs

My dog has chronic dry eye. We have scripts for him and eye lube, the whole bit. But he gets a dry crusty film on his eye ball with hair stuck in it. How can I get this off without hurting him?

2 Answers

Most Helpful Answer

Dr. Andrea

Answered By Dr. Andrea

Veterinarian

Published on June 8th, 2018

Tito is a cute little guy! You can’t really pick at that or rub at it at all. You can use a plain, saline eye wash to flush that out as best you can.
However, this amount of a film is a sign that your dog’s dry eye is not controlled. I would increase your eye lube to three times daily and use a brand like Genteal Gel Severe (or generic equivelent). Having your dog’s tear production rechecked would be a good idea. There are a few different options like Cyclosporine or Tacrolimus and some work better for different dogs.
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Related Answers from Veterinarians

  • Answered By Dr. Elizabeth

    Veterinarian

    Published on March 7th, 2019

    Moistened cotton balls and make up applicators are good products to clean the eyes out. Many dogs with dry eye benefit from using a daily lubricating drop 3 to 4 times a day as well. I recommend to discuss adding this into the regiment with your veterinarian. I hope this helps and please feel free to post any additional questions.

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    1Pet Parents found this answer helpful

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