Petco Text Logo
Petco Pet Logo
  • Two Easy Ways to Start Earning Rewards!

    rewards header
    Become a member today!
    Members-only pricing and offers, personalized care notifications, Vital Care points back on every purchase and more!
    Petco Pay LogoBecome a credit card member today!

    Earn 2X Pals Rewards points at Petco
    when you use Petco Pay!

    APPLY NOW
    Learn More About Petco Pay Benefits

What's this painful lump on my old dog's neck from scratching?

Updated on September 23rd, 2025

Pet's info: Dog | Mixed Breed Small (up to 22lb) | Female | spayed | 12 lbs

Hello, my small dog is old, since yesterday she's been scratching under her neck and today she has like a ball and when i went to touch it softly she recoiled and didn't want it to be touched again. Could you tell me what it could be?

1 Answer

Most Helpful Answer

Dr. Strydom, DVM

Answered By Dr. Strydom, DVM

Veterinarian

Published on October 27th, 2018

It looks like her skin is just very inflamed in that area from all the scratching. I suggest you take her to your vet for an exam. She will likely need some strong prescription medications to get this to clear up. In the meantime you can use this hydrocortisone spray on it to give her some relief:

( https://www.petco.com/shop/en/petcostore/product/zymox-spray-with-5-hydrocortisone )

Hope this helps. Best wishes.
Vote Icon1Pet Parents found this answer helpful

Smart Picks for Smart Questions

Have A Vet Question?

Book an appointment with the pros – our expert vets are here to help.

Share

Styled arrow button