Petco.com order problems? Password, guest checkout, or Facebook login?

Hi there, Yes, most veterinarians do keep their private facebook and social media accounts private. Please post your questions to the veterinarians on Petco Pet Education Center, formerly Petcoach. Reaching out via a vet's personal facebook, email, or other social medial would be a violation of your user agreement. Thank you!

I am very sorry and sad to hear that this happened. Unfortunately this platform is not going to be much help since we answer questions about pet health but do not directly interact with Petco's managers. I would recommend contacting the stores manger at the location you saw this problem occur. I hope that helps

Yes! Our service is indeed free. Simply pick the default combination when creating your question: "Brief answer" & "Within a day". You can expect to receive your answer fairly quickly, usually within a few hours. That said, there are fees for consultations, by phone or text based, and for expedited answers (within 30 minutes or its free). Furthermore, Petco Pet Education Center, formerly Petcoach offers a 100% satisfaction guarantee, so if you're unhappy with a paid answer or consultation, you will have the charge refunded. There is absolutely no risk for you!

This would be a question for customer service, not one of the veterinarians. I would recommend using the "contact" link on Petco Pet Education Center, formerly Petcoach page in order to field your questions such as this one. Hope this helps.

Thanks for using Petco Pet Education Center, formerly Petcoach! That's the great thing about this site is that it lets you have access to veterinary advice even if there aren't any around. Thank you! Don't hesitate to ask any question you have or use the consultation service for a more in depth analysis of any issue you are concerned about!

Shipping times can vary depending on location and product stock. You can email support@Petco Pet Education Center, formerly Petcoach.com for further assistance. You may need to provide an order number or email address so your order can be tracked.

You would need a current prescription from a veterinarian who has physically examined Duke. You can then place your order and submit the prescription. The pharmacy will then contact the veterinarian or clinic to confirm the prescription then fill the order.