My new tortoise won't eat, hides, and has a runny nose. Is it sick?

It may provide an immune system boost and could stimulate the appetite which is important in a sick pet. Personally, I think the claims it makes as an "antibiotic" may be a bit thin. You can try it for a day or two, but if you don't see an improvement, have Tart examined by your veterinarian for a definitive diagnosis and an appropriate treatment.

Check the temperature in the enclosure. Low temps can affect appetite in reptiles. He could also be a bit stressed by the change in environment. Soak him in a warm 50/50 solution of water and unflavored PediaLyte for 20-30 minutes. This will warm him up while providing hydration. Dice greens and vegetables finely to make eating easier.

Have Peechu examined by an experienced herp veterinarian. She may have a respiratory infection. If left untreated, it can progress to pneumonia which can be deadly. Check the temps and humidity in her enclosure. Low temps can stress her and high humidity can cause respiratory infection.

One of the most common reasons for a reptile to have a decreased or absent appetite is because of husbandry. I would recommend starting there, and ensuring that the husbandry is as perfect as possible. Often times, even seemingly minor things can make a big difference for a reptile. For example, it looks like your turtle has a glass enclosure from the picture (I apologize if this is not the case), and often this can be stressful for them as they don't understand the concept of glass. It is recommended to keep them in opaque/non-see-through containers, such as turtle tables or large Rubbermaid containers for example. Alternatively, this may also be a problem that started before you acquired Hades. Reptiles can take a long time to get sick, and then when they show their signs of illness, it can seem to come on suddenly. Due to this, I would recommend taking Hades in for an examination with a veterinarian, as this is a good idea for any new pet, including turtles! At the visit, your veterinarian will go over the husbandry for Hades, and can make recommendations. Additionally, they may recommend radiographs (x-rays) to look at bone quality, as metabolic bone disease is very common in reptiles. They may also recommend blood work and/or a fecal sample as part of a wellness exam to look for any signs of infection, anemia (low red blood cells), to look at organ function, and to evaluate the feces for parasites. If you would like to try husbandry changes first, and want to talk about Hades further prior to your veterinary visit, I would be happy to do a consult with you. I hope this gives you a place to start!

Clean the tank and perform a partial water change. Rinse the filter media in some tank water, not tap water, to preserve beneficial bacteria. Make sure the water is warm, between 75F and 86 F, and the basking area is at proper temp ( 85 F to 90 F). Low temps can affect activity in reptiles. She may need a few days to reacclimate to you, even though you weren't gone long. Monitor for lethargy, loss of appetite, swimming crooked, difficulty breathing or discharge from the eyes or nose. If necessary, have her examined by your veterinarian or an experienced herp vet to diagnose and treat injury or infection.

Check the temperature in the enclosure. Low temps can affect activity and appetite in reptiles. You can soak her in a warm 50/50 solution of water and unflavored PediaLyte for 15-20 minutes once orb twice a week. This will provide warmth and hydration. Offer a variety of dark, leafy greens, chopped vegetables and commercial pellets. She will also need UVB lighting, a powdered multivitamin and a powdered calcium supplement. Set up a heat lamp to provide a basking area on one side of the tank. There should be an appropriate temperature gradient across the tank so she can move from warm to cool as she needs. If you can provide the species of tortoise, more specific advice can be provided.

Thanks for reaching out about Pedro. Review husbandry and diet, as if too cold, will depress appetite. Illness such as upper respiratory disease (sinus congestion) or intestinal infections/parasites can affect appetite. If husbandry is adequate, a veterinary visit is recommended to assess and provide a diagnostic/treatment plan. Good luck.