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We have added fish to our newly set up aquarium twice now and both times the fish were dead or dying within 24 hours. The pH is at the proper level. The tank was filled with spring water. Why do our fish keep dying?
5 Answers

Answered By Angel Alvarado, LVT
Licensed Veterinary Technician
Published on January 1st, 2019
Answered By Angel Alvarado, LVT
Licensed Veterinary Technician
Published on May 22nd, 2017
The quick start liquid will add nitrifying bacteria but will not eliminate ammonia or nitrites. Both are harmful and can kill fish in high enough concentrations. You can use a home test kit to test the water or you can submit a sample for testing. Most pet stores or aquarists will do this for free or for a nominal fee. There are chemical additives you can use to decrease levels. When adding water, use treated water or aged water.
Ideally, the tank should be left empty for about 4 weeks to properly establish the nitrogen cycle before adding fish.
At this point, you may lose the second fish regardless of treatment. Test the water, make adjustments, let the tank cycle and start fresh. Adding an airstone can increase oxygen levels.
1Pet Parents found this answer helpful
Answered By Angel Alvarado, LVT
Licensed Veterinary Technician
Published on June 30th, 2018
Check the water chemistry first. Use a home test kit or submit a sample of water for testing. Most pet stores will do this for free or for a small fee for. High ammonia or nitrite levels can be toxic to fish. Aim for 0 ppm ammonia and nitrites with a nitrate level of 20ppm or less. Perform a partial water change, if indicated, to stabilize chemistry and maintain water quality. Use only aged or conditioned water that is temperature matched to prevent stress or shock.
Check the water temperature as well, confirming it is appropriate for your species of fish.
2Pet Parents found this answer helpful
Answered By Angel Alvarado, LVT
Licensed Veterinary Technician
Published on May 28th, 2016
Cleaning the filter and changing the water may have upset the nitrogen cycle in your tank. This is due to removal of beneficial bacteria which convert ammonia (from waste, food, urine, etc.) to nitrites. Water and filter changes can be stressful as well. If you have the means, test your tank water for ammonia, nitrite, nitrate and pH levels. Adjust accordingly using conditioned water or additives that will bind harmful compounds. You can also submit a water sample for testing. Moat pet stores or professional aquarists will do this for free or for a nominal fee.
25Pet Parents found this answer helpful
Answered By Dr. Massimo Orioles, DVM, Cert AVP, MRCVS
Veterinarian
Published on March 9th, 2018
If persistent this is a very concerning but generic sign, which requires a logic but quite radical approach.
Begin by submitting a water sample for quality testing. Most pet stores will do this for free or a nominal fee.
High ammonia levels, PH imbalances may be responsible for that. Oxygen concentration and quality of the filters should be determined as well.
If water quality is good and there are no major imbalances, your fish should get examined to look for any sign of bacterial/fungal infection and eventually water should be treated.
Hope this answer was helpful, but please do not hesitate to contact us again on the forum or by requesting a consultation if you have any more questions or to discuss it any further.
2Pet Parents found this answer helpful