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Updated on September 23rd, 2025
Pet's info: Dog | Labrador Retriever | Female | 45 lbs
My black lab overnight lost or she scratched her hair off under her neck. Looks like ruff skin. What is issue or what can I do to help her. Thanks Carey
2 Answers

Answered By Steve Popish, DVM
Veterinarian
Published on January 14th, 2018
Answered By Daniel Fonza, DVM
Veterinarian
Hi there and thank you for using pet coach to address your concern. From your picture, I suspect that this is a bacterial skin infection. I would recommend using the below recommended products. If this does not resolve or it worsens I would recommend having a veterinarian examine her so that the most appropriate diagnostic and treatment recommendations can be made. I hope this helps! Please let me know if you have any other questions or concerns and I would be more than happy to help you further.
1. Douxo PS chlorhexidine combination shampoo and bathe twice weekly until the infection is resolved
2. Malacetic conditioning spray and apply to the area until resolved
These can be found online quite easily.
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