My turtle has puffy eyes, won't eat, and shell rot. What should I do?

This can be due to vitamin A deficiency, infection, poor water quality or lighting that is too intense/direct. You can address environmental concerns but you may need a vet to diagnose and treat infection or deficiency. Feeding a commercial turtle food along with fresh veggies and greens (or prey) will help balance the diet. Vitamin and mineral supplementation is also recommended. Click on the link below for more information. http://www.anapsid.org/reslider.html

Thanks for reaching out about Rizzo and including photos. This does appear to be a deep shell infection. First, water quality is incredibly important. All substrate (rocks, soil) should be removed. Water changes daily. Next, a dry environment needs to be set up to allow the wound to dry. Aquatic turtles can stay out of the water for very long periods of time. Rizzo can be kept dry all day and allowed two periods of time to be allowed to eat (1-2 hours each time) as turtles will not eat if dry. This will all allow the topical application of a anti-microbial cream, and not have it wash off. A soft towel or T-shirts can be used for bedding. Lastly, a veterinary visit is needed to prescribe systemic antibiotics, likely injections, as creams don't penetrate too deeply. These will heal over time if therapy is aggressive. Good luck.

It would appear this turtle, not a tortoise, is suffering nutritional deficiency. Reptiles require UVB lighting, either natural unfiltered sunlight or artificially produced by an appropriate light source, in a addition to an appropriate diet with adequate calcium and vitamin supplementation. All these things will aid in the development and maintenance of a health shell. The deficiency may be reversible, however the shell may be malformed for years to come if it survives. Ideally, this turtle should be examined by a veterinarian. A specialist can be consulted via phone or online to obtain proper treatment information. In general, turtles need clean water, a heat lamp for basking, a UVA/UVB light source and a dry area for basking. Most are omnivores and will eat small prey (feeder fish, worms, crickets), fresh greens and a commercial pelleted diet. As stated above, they also require calcium and vitamin supplementation. You can find general care information here: http://www.austinsturtlepage.com/Care/care.htm

The inflammation of the eyes is usually caused by a vitamin A deficiency. You can purchase drops at most pet stores that can help. Infection is also possible. Ideally, Jade should be examined by an experienced herp veterinarian. She may also have shell rot. This is caused by poor water quality, lack of proper lighting and/or poor nutrition. Gently clean gray spots with dilute Betadine or chlorhexidine solution and a soft bristled toothbrush. Maintain water quality and provide UVB lighting. Feed w quality commercial turtle diet. You can find more information regarding care here: http://www.anapsid.org/reslider.html

Thanks for using Petco Pet Education Center, formerly Petcoach! It is not possible to know what is exactly going on without a proper evaluation though it does sound like Cutty is quite sick. I would highly recommend that you have Cutty evaluated by a veterinarian for further assessment and treatment. They could check on what may be going on which could be a gastrointestinal condition so that it can be treated accordingly. Best of luck!

Thanks for reaching out about Tiny Tim and including photos. The pictures do not show signs of shell rot but the eyes appear to be enlarged. This could be due to a vitamin A deficiency, so check the diet and correct problems. If persists, a veterinary visit is recommended. Check and correct husbandry parameters. Good luck.

Hi there! So sorry to hear about Willow's shell troubles. You can try dry-docking him and just letting him into the water for an hour a day to defecate to let the shell really dry out. You can clean the shell with some very dilute betadine or iodine, or chlorhexidine solution mixed one part solution with 10 parts water 2-3 times per day while you dry dock. Keep in mind, when trying to feed him a couple times per week, he'll want to be in the water for that as well as for going to the bathroom. They will not eat when being dry docked. If here is no improvement at all in a week or so, he may need some prescription cream to apply to the shell. Shell rot usually will be a result of water quality not being ideal. Below is a link to Austin's turtle page, one of my favorite turtle husbandry pages, as well as a link about treating shell rot. I hope you find this answer helpful. Best of luck! http://www.austinsturtlepage.com/Care/caresheet-mississippi_map.htm https://www.vettails.com/vettails/2016/2/21/how-i-treat-shell-rot-in-turtles