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Related Articles & Questions
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- Health & Wellbeing
Hi my name is Cristian i got a new male kitten he's mostly white and I'm having trouble getting him to use the litter box he'll use it some times but other times wont the box is always cleaned out i just dont know what to do can u please help me?
Thanks for using Boop by Petco! This is often solved by trying a different cat litter and adding another litter box in the household. I think trying this would likely help you very much. He is also absolutely adorable! Good luck!
Updated on August 12th, 2025
- Training & Behavior
Hi. I just moved into a new apartment and my cat won't eat, drink or use her litter and she won't stop crying. Is this normal? What do I do? thanks
Thanks for using Boop by Petco! This is somewhat expected to some extent though it is important to make sure she is drinking water so she does not get dehydrated. I would encourage her to drink and you may get more than 1 litter box to encourage her to use it. If she does not improve within 2-3 days, have her evaluated by a veterinarian for further assessment and treatment in case there is something else going on. Best of luck!
Updated on August 12th, 2025
- Health & Wellbeing
I brought a new cat (4 years old) home about 36 hours ago and she hasn't come out from under the bed at all, nor will she eat drink or use the litter box. Should I be concerned?
HI, thanks for using Boop by Petco! My guess is that Claire is just very scared in her new home and needs time to get comfortable. Put a littler box and food near the bed and close the door. Go in multiple times per day to sit with her. She will get more comfortable with time. Good luck!
Updated on August 12th, 2025
- New Pet
We just adopted our 2 year old cat yesterday but she isn’t quite eating or drinking water, neither is she using the litter box is this normal for a newly adopted cat
Yes, it may take a day or two for her to relax. I recommend confining her to a room or two that is quiet with her food water and litter. Leave her alone overnight so she can have privacy and minimal stress. Giving some wet food may encourage her to eat. You can spend some time in her place several times during the day but I’d keep her in there until she’s eating and using the litter box. Then you can gradually introduce her to the rest of the house and people. Be patient and she should settle in soon. Thanks for using Boop by Petco to help you care for Puma.
Updated on August 12th, 2025
- New Pet
I just adopted mittens from my local shelter on June 8. When I brought him home he was very scared. Now he has settled in our home. I found out that mittens doesn’t like scented litter and was refusing to use the litter box. So I bought him arm and h
I love that you have already switched to the unscented litter as that can be a big problem for many cats. Putting the litter box in the shower is a great idea. I would also make sure to clean up the spots he went outside the litterbox using an enzymatic pet stain cleaner to ensure he does not keep smelling urine/feces there and think that it is akin to a litterbox. Other things, like cleaning the litter box often, having multiple litterboxes which are different types of boxes, and trying different types of litter (such as fine-grain litter) may also help you figure out what type of litter Mittens likes. While it certainly sounds like Mittens is having trouble getting used to his new litterbox, it is important to remember that internal diseases (like organ, hormonal, or orthopedic diseases, among other possible causes) can cause Mittens to have a hard time making it into the litterbox so it is important to take Mittens to your vet for evaluation to make sure we are not missing something
Updated on August 12th, 2025
