The 32 Ounce container of Brutus Chicken Bone Broth was missing from my order. Talked to customer service. IT'S BEEN A WEEK NOTHING HAS BEEN DONE! #160088875373166

We received a case of this and a case of beef flavored food. There are 8 cans each case. Five cans of the chicken flavored food were damaged three are significant enough to question the integrity of the food inside. The other case of eight beef flavored all had slight damage to the sides one had a dent at the bottom seam. One of the cans that was a slight dent on the side, when turned up and down end to end the food inside can be heard and felt moving from end to end, suggesting air has entered the can somehow and the most common reason would be the cans seam or seams have a leak or the can was improperly sealed. Our dogs had the opportunity to eat this brand while visiting our daughter’s residence in Boise, where there are multiple Petcos you can go to and select the food off the shelf. The closest Petco to where we live is 136 miles away so we tried auto ship. Unfortunately we nor Petco’s representative are able to determine when or where the damage occurred. If 7-12 cans of 18 cans come damaged and leave you questioning the safety of using the product inside then there is no value in using the auto ship, so we cancelled it. Petco gave us a partial refund for the damaged cans.

My little 13 year old Cairn Terrier loves this food. Only problem we had was the bag of dog food was laying on the cans and busted open during shipping. Huge mess on my driveway.

My little 13 year old Cairn Terrier loves this food. Only problem we had was the bag of dog food was laying on the cans and busted open during shipping. Huge mess on my driveway.

My senior pomeranian did really well with this wet food. He typically eats FreshPet, the refrigerated food, but they were out so we tried this. He loved it, and I may switch to it regularly.

My senior pomeranian did really well with this wet food. He typically eats FreshPet, the refrigerated food, but they were out so we tried this. He loved it, and I may switch to it regularly.

My picky little eaters love this food! I use it as a topper and they are loving it.

My picky little eaters love this food! I use it as a topper and they are loving it.