Came in less than a week. The package came damaged so I will be emailing in regards to that. The wood is heavy duty and seems sturdy. I barely put it up so I haven’t moved my bunny into it yet. I wish there was better instructions or a qr code with colored images bc it is difficult to figure out in some parts. It took two people to assemble but overall seems to be good.

Item arrived on time but the Instructions where terrible but we figured it out , very big and my bunny loves it, would Recommend using this cage for a medium sixe bunny on down only because they could hit there head and might have a hard time fitting thru the opening for the ramp but it might work.overall great purchase😁

This item was under a covered porch and did not even last 2 months! I would not recommend! I purchased this hutch because I loved the design and thought it would be great for my rabbit. I set it up in August and in September my rabbit kept escaping. I could not tell where he was getting out so I pulled out the hutch and it had fallen apart in the back due to poor craftsmanship. I have been trying to get a refund on this item but it is beyond impossible because Trixie does not seem to have a refund department and Petco only has a 30 day return policy.

This rabbit hutch I larger than expected. Perfect. 2 stars because the product was received damaged. Just the back tray with a rather large crack that open with the weight of the rabbit. Rather than take the whole thing apart to return, a partial refund would require sending the damaged piece, leaving the whole back of the cage with no floor. Trixie needs to make replacement parts, but I guess they $$ on consumers putting it together (3 hrs with one person) and not wanting to take it apart to return.

perfect for my 2 rabbits, the wife loves it!!! able to separate rabbits when they are mad at each other

came damaged waiting too see if manf.will replace damaged item ,or if I have too ship the whole thing back.

This product arrived withing 24 hrs!!!! Two thumbs up for the shipment. It comes in two boxes. I opened both and started taking parts out of the box and spread them all over floor so it would be easier to find them. Two parts came split in the middle-we had to use the Gorilla glue and clamps to have them fixed. I rather do that than ship these heavy boxes back-the splits weren't too bad but needed to be fixed. It took us about an hour to put it together. The instructions, I would give it 4 our ot 5...It took 2 of us to get them right because the picture is too small to see the bottom edges (my hubby would screw these upside down if I didn't chime in). The last 2 pieces of the hutch were the metal latches-each goes on ONE side of the roof-the picture does not really indicate that. It's a big place for our pssum to move in before we let her out back into the wild. Unfortunately the very same day we "moved" the possum to the hutch a bad storm came in. Half of the roof was torn (even though it had that latch) off and so of course possum was horrified of the rain, thunders and lighting. We will put the roof back but since the screws and latch were torn from the rest of the hutch we will have to use the Gorilla glue and clamps again to fix the splitting wall before we can screw the roof back on again. During rainy weather I would definitely suggest to put something heavy on top of the roof. If you will not use the little "attic" for storing food then don't bother with latches and just screw the roof to the walls and screw the middle piece on both sides of the roof-it may save you the trouble of putting it back together later. Our possum lasted 4 days in the hutch before she went back to the wild and now our bunny is living there part time (unless its too hot). I really do like the way it looks!!!! You can email me for pics! Our crazy energizer bunny has plenty of space to run downstairs and she can run up and down the ramp which i am sure she loves. Looks: 5 out of 5 Sturdiness of the hutch: 4 out of 5 Roof connection: 2 out of 5 Ease of putting it together: 4 out of 5 Shipping speed: 5 out of 5 Total satisfaction: 4.5 out of 5 (I just wish the maker made sure the walls don't split and the roof had at least 4 latches and maybe something to keep the roof together instead of having it open when it's windy...some kind of a hook-lock would do)

AWEOSME CAGE!!!!!!!!!!!!!!! I loved the cage and so did my rabbits!