I purchased this for my senior cat who "needs" to eat every 3 hours. He bothers me for a snack frequently and will vomit bile overnight if he hasn't eaten. He's been worked up for every condition at the vet so it may be behavior or food related. To help get all his snacks I bought the microchip feeder. It was super easy to program and he understood the gist of it. He's not a huge fan of it closing because he prefers to have space to eat. This is likely a contributing factor to our problem because his baby sister is a SEE FOOD eater. But the feeder does what it is supposed to and closes right away on her. I also programed my problematic allergy cat to use this feeder and she's on top of it. Super easy to program her and she loves being able to snack whenever she wants to, especially on GI sensitive medicine. It's turning into her feeder more than anything, but that's fine in our house. I haven't tried putting wet food in, but will likely do that soon. It is easy to set up. My cats were easy to program, however they are on the thin/good body score side. Of you have a hefty cat or their microchip has migrated, I can see it being an isse. It closes when the cat steps away and the company offers shields to protect the back from sneaks if needed. I'm happy with the purchase.

I am still in the training stage with my cat, but the feeder is easy to use. I wish it came with stainless steel bowls instead of plastic, but other than that it's a good product.

Once we set up some blockades around the side of the feeder it worked well to keep our greedy cat away from our timid cat’s food. However, after about 9-10 months of use, it straight up opens for our greedy cat. He just pushes his little nose between the bottom and the door and it automatically opens for him. We’ve tried everything - replaced batteries, reset all settings, re-paired our timid cat’s microchip, etc. Very disappointed that something so expensive doesn’t even function after less than 1 year.

One of my cats is a grazer, while my other one was a previous food scarce feral who will eat everything in sight. I got this to prevent fatty from getting to her sister’s food and it works like a charm. She occasionally tries to wait for her chance to get in there and eat, but doesn’t make it in time before the door closes.

My one cat got sick and needed a special high cal diet while my other is a pig and eats everything. This has been the only thing I could find that would work to keep fatty from eating all of the food. Easy to program and read my cat's microchip no issue. Reliably opens for him. On rare occasion, it does not close when he leaves it and fatty has some time to chow down. I had to make a barricade to the opening because it's so wide they both can easily sit and eat next to each other without having narrowed the opening with various packing material it came in. Very happy with the purchase and would recommend. They should sell it in different entrance sizes or offer an adapter to the front to for smaller cats so intruders can't eat at the same time as them.

After looking for a solution to prevent our new kitten that was food insecure from robbing our older cat's food, we decided on the SureFlap feeder after doing some research. Overall we're quite pleased with how the solution works, but we were disappointed with the plastic bowls that were included. Our cat developed cat acne shortly after purchasing, despite cleaning and sanitization attempts of the plastic bowls. Given the cost of the unit, it's disappointing that that stainless steel bowls aren't included (as it is the best and safest material for cat food and water dishes) - but instead you have to purchase these for another significant cost (~$60).

I bought this item hoping it would stop my other cat from stealing food, but he just waits for my first cat to open the door and shoves his face in from the back. The guarding shield was also out of stock. For 200 dollars, I thought it would be more effective. ALSO it didn't come with batteries so it was a hassle going out for them specifically.

I bought this in June from sureflap directly and after testing with my cats, they were not a fan. Now, sureflap refuses to refund me. You may have a better experience buying directly from petco, but my advice is to stay far away from anything sureflap branded.