Ok Love Love Love this Sure Feeder from Petco. No more having to stress that picky cat is starving bc selfish cat is gorging on all the food. Just need to make sure to have 4 - C batteries on hand at all times. 4 stars due to wishing the batteries were a backup during power outage and the unit plugged into an outlet for continuous power. Previously I tried multiple bowls through out the house, set feeding times, and free grazing. Still one cat stayed skinny because she's a picky snacker and the other just kept growing. The bowl reacts to skinny cat's microchip, the same one to scan if she was lost. I left it in training mode a few hours with delicious snacks whike keeping gorging cat entertained. Then we started the next training phase of more delicious snacks and words of encouragement with the door opening and closing. The Sure Feeder will allow skinny cat to take her time and graze through out the day and I can ensure gorging cat stays at a less than obese weight. Gotta have your winter kitty curves 😉 🐈‍⬛🐈

My problem isn’t with the feeder it’s with Petco. I order two of these, one clearly came already used - it had food bits still on the mat, nothing was wrapped in plastic and things were missing. I contacted customer service. I found them to be originally helpful as they sent a replacement. The next issue is that the replacement was also clearly used and also had food stains, no packaging, missing items. So I contacted customer service again and they’ve been uncommunicative for many days. This has been a weeks long process while I’m trying to get my cats on veterinary diets that are very important for their health. These things are not cheap, so to be playing around and sending customers pre-used products like this is rediculous

Received a used product. I took it back to the store to return and Abby, the customer service rep was fantastic.

Bought this as a friend had two for her cats and they were happy with the results of feeding different food to each cat. So far have the same issue with two different foods for two cats and is working out for us.

We have five of these across two floors and makes managing the food for six special needs cats very easy! We've never had a cat not figure it out. Batteries last longer than expected.

One of the two SureFeed's I purchased is opening to any cat that approaches it. I've done all the usual stuff, changing batteries, resetting, no dice. I am trying to work with the support to get a replacement. It's frustrating. The SureFeed reps ask questions that I had answered in my initial query. The support want me to send them videos of myself inserting duracells into the unit. Meanwhile, my cat is getting sicker by the day because she has access to the wrong food. I'm very upset that SureFeed is jerking me around over a clearly defective unit when they know it's making my cat sick. Buy from another company

I purchased this for my senior cat who "needs" to eat every 3 hours. He bothers me for a snack frequently and will vomit bile overnight if he hasn't eaten. He's been worked up for every condition at the vet so it may be behavior or food related. To help get all his snacks I bought the microchip feeder. It was super easy to program and he understood the gist of it. He's not a huge fan of it closing because he prefers to have space to eat. This is likely a contributing factor to our problem because his baby sister is a SEE FOOD eater. But the feeder does what it is supposed to and closes right away on her. I also programed my problematic allergy cat to use this feeder and she's on top of it. Super easy to program her and she loves being able to snack whenever she wants to, especially on GI sensitive medicine. It's turning into her feeder more than anything, but that's fine in our house. I haven't tried putting wet food in, but will likely do that soon. It is easy to set up. My cats were easy to program, however they are on the thin/good body score side. Of you have a hefty cat or their microchip has migrated, I can see it being an isse. It closes when the cat steps away and the company offers shields to protect the back from sneaks if needed. I'm happy with the purchase.

I am still in the training stage with my cat, but the feeder is easy to use. I wish it came with stainless steel bowls instead of plastic, but other than that it's a good product.