One of the two SureFeed's I purchased is opening to any cat that approaches it. I've done all the usual stuff, changing batteries, resetting, no dice. I am trying to work with the support to get a replacement. It's frustrating. The SureFeed reps ask questions that I had answered in my initial query. The support want me to send them videos of myself inserting duracells into the unit. Meanwhile, my cat is getting sicker by the day because she has access to the wrong food. I'm very upset that SureFeed is jerking me around over a clearly defective unit when they know it's making my cat sick. Buy from another company

I purchased this for my senior cat who "needs" to eat every 3 hours. He bothers me for a snack frequently and will vomit bile overnight if he hasn't eaten. He's been worked up for every condition at the vet so it may be behavior or food related. To help get all his snacks I bought the microchip feeder. It was super easy to program and he understood the gist of it. He's not a huge fan of it closing because he prefers to have space to eat. This is likely a contributing factor to our problem because his baby sister is a SEE FOOD eater. But the feeder does what it is supposed to and closes right away on her. I also programed my problematic allergy cat to use this feeder and she's on top of it. Super easy to program her and she loves being able to snack whenever she wants to, especially on GI sensitive medicine. It's turning into her feeder more than anything, but that's fine in our house. I haven't tried putting wet food in, but will likely do that soon. It is easy to set up. My cats were easy to program, however they are on the thin/good body score side. Of you have a hefty cat or their microchip has migrated, I can see it being an isse. It closes when the cat steps away and the company offers shields to protect the back from sneaks if needed. I'm happy with the purchase.

I am still in the training stage with my cat, but the feeder is easy to use. I wish it came with stainless steel bowls instead of plastic, but other than that it's a good product.

Once we set up some blockades around the side of the feeder it worked well to keep our greedy cat away from our timid cat’s food. However, after about 9-10 months of use, it straight up opens for our greedy cat. He just pushes his little nose between the bottom and the door and it automatically opens for him. We’ve tried everything - replaced batteries, reset all settings, re-paired our timid cat’s microchip, etc. Very disappointed that something so expensive doesn’t even function after less than 1 year.

Never disappointed with the SurgFlap feeder! It always works and is a great product.

One of my cats is a grazer, while my other one was a previous food scarce feral who will eat everything in sight. I got this to prevent fatty from getting to her sister’s food and it works like a charm. She occasionally tries to wait for her chance to get in there and eat, but doesn’t make it in time before the door closes.

Got this cause my cats needed to go on a diet and one of them was hoarding food from the other. And I just had to order a second because one of my cats knows she has guaranteed food but still eats out of the other bowl. Soon they won't be able to steal food from each other.

I’ll start with the bad news. I did not see in the product description that four C batteries are needed to operate the feeder. Maybe my mistake but not my favorite thing about this product. Good news - this feeder is working like I hoped it would. I saw reviews for other products that certain pet microchips didn’t work with their feeder. My cat’s microchip works with this feeder. She started using it immediately. She’s a pretty brave cat and was essentially unfazed by it. It’s very quiet and moves not too slowly but not too fast. The directions say there is a low battery warning, so I’ll wait and see how long the batteries last.