Become a credit card member today!Super Pet CritterTrail X
Super Pet CritterTrail X removed from the wishlist
Description
Please note that the product information displayed is provided by manufacturers, suppliers and other third parties and is not independently verified by Petco.
You and your furry friend are in for a wild ride with the Super Pet CritterTrail X! This four-in-one extreme fun machine is packed with all of the essentials to make your pet's home the coolest one on the block.
- - Extensive Essentials: The CritterTrail X comes with a rehydrator water bottle, energizing food dish, and an awesome glow-in-the-dark Xtreme Wheel. All you need to add is some food and bedding, and your pet will have everything it needs!
- - Exciting Extractable Petting Zone: Kids love getting up close and personal with their critters, and the Petting Zone makes it easy! You can open it up to access your pet, or even detach the entire zone for cleaning. Plus, there's a special cap to keep your pet safe and secure while you're tidying up.
- - Compatible & Connectable: The CritterTrail X is totally compatible with all CritterTrail accessories, as well as Habitrail and SAM systems. You can expand your pet's home however you like!
- - Extravaganza of Colors: We've designed the CritterTrail X in exciting colors that kids love, plus some darker, translucent shades for your critter's comfort.
- - Easy to Clean: The plastic housing and wire cage (with 6mm spacing) make cleaning a breeze. Plus, it comes with a super-fun E-Z Climb Bubble Wave Fun-nel and Xtreme Spiral Slide for your pet to play on.
- - Perfect for Small Pets: The CritterTrail X is perfect for hamsters, gerbils, dwarf hamsters, or mice. With all of these awesome features, it's sure to be their new favorite home!
Specifications
| SKU | 885215 |
|---|---|
| Primary Brand | Kaytee |
| Days to Ship | Ships Next Business Day |
Additional Features
| Primary Color | Multi-Color |
|---|---|
| Personalized Item flag | No |
Item Dimensions
| Length | 20 IN |
|---|---|
| Height | 18 IN |
| Width | 11.5 IN |
Reviews
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Most Helpful Favorable Review
Futuristic and easy to access
Yvette
19 years ago
I love this habitat. Its so easy to put together and clean. The top section even...
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179 PEOPLE FOUND THIS HELPFUL
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Most Helpful Critical Review
Good And Bad Things About This Cage.
RONSDOE
12 years ago
I bought this cage for my dwarf hamster: Pepper. The cage has great colors and a...
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97 PEOPLE FOUND THIS HELPFUL
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1 - 8 of 547 Reviews
Most Recent
9 Ratings-Only Reviews
Cruel and Inhumane
trisha
24 days ago
Do NOT buy this cage for any animal. It is extremely cruel and inhumane as live animals need way more space than this, and putting them in this is straight out abusive. Petco needs to stop even selling such cages. No animal should have to live there life in such a small place. Please do not buy.
No, I do not recommend this product.
Helpful?
Response from :
22 days ago
Kaytee Team
We’re sorry to hear about your concerns regarding the CritterTrail X habitat. We understand how important proper space and comfort are for pets, and we appreciate you taking the time to share your feedback. Please call our team at 1-800-KAYTEE-1 so we can assist you further and ensure your concerns are shared with the appropriate teams.
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WHEEL FELL OFF AND HAMSTER ESCAPED
ascurt
1 month ago
The wheel on the top fell off while he was in it leading to a 2 day adventure for our hamster. It was at night so no one knew until the morning when we saw the wheel on the ground. We have 2 dogs and a cat and I thought for sure one of them would find him before I could. He was found in my daughter’s room as the cat tried to get him. It was very stressful. I would not recommend this cage due to the wheel falling off. I’m so nervous now to have him in there. These cages are so expensive. They shouldn’t just fall apart like that.
No, I do not recommend this product.
Helpful?
Response from :
1 month ago
Kaytee Team
We’re sorry to hear about your experience with the Super Pet CritterTrail and want to make things right. Please call our team at 1-800-KAYTEE-1 so we can assist you further. Thank you for sharing your feedback — your pet’s safety is our top priority, and we’ll be looking into this issue right away.
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HAMSTER WHEEL BROKE LEADING TO ESCAPE😮
Hamsterlover1000
3 months ago
My poor hamster, went on a 3 day escape vacation due to this cage. I bought it as an original cage, but ended up connecting it to another cage to make one giant enclosure for plenty of space for the hamster to roam and explore. In the middle of the night, the hamster was running on the wheel, and it BROKE, resulting in him falling from the cage and escaping. After 3 days of stress and endless searching, we found the hamster in the vents, disheveled, stressed, and dehydrated. I am furious this product failed me and caused stress for both me and my hamster.
No, I do not recommend this product.
Helpful?
Response from :
3 months ago
Kaytee Team
We are deeply sorry to hear about your hamster's escape and the stress this caused both you and your pet. We're relieved you were able to find your hamster safe, though we understand the worry and effort you went through during those three days. Please call us at 1-800-KAYTEE-1 with your product details. Your hamster's safety and your peace of mind are our top priorities.
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DANGEROUS
MomJackGwenandDomi
6 months ago
Syrian hampster was in the wheel hair got caught where the wheel connects together. Couldn't get free and hair was being pull out . DANGEROUS. DON'T BUY... If I did'nt check on him he would have died.
No, I do not recommend this product.
Helpful?
Response from :
6 months ago
Kaytee Team
Thank you for sharing this concerning experience with the Super Pet CritterTrail X. Product safety is our highest priority. We're sorry to hear about your experience and want to make things right. Please call our team at 1-800-KAYTEE-1 so we can assist you further.
<img src="https://s3.amazonaws.com/stratos-logos/logos/kayteepets.png" alt="kayteepets" title="kayteepets" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
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Ok.
Pedals263859
1 year ago
My hamster escaped, but everything else is fine. It's hard to clean. My hamster nests in the wheel and not the nesting spot. 5
No, I do not recommend this product.
Helpful?
Do not buy! Hamster escaped twice in 2 weeks
Nibblesgotfree
1 year ago
My children reviewed this last week and we were not able to edit/update. The hamster escaped again due to poor design/build of the cage accessories. If we could give zero stars, we would. The tubes are very tricky to get locked into their slots and the exercise wheel extension does not lock into place. You need to place it in the hole and twist, but when the hamster is using the wheel, it can untwist the mechanism, causing the tube to fall off, which has led to it's escape twice. I'm frustrated that Petco is still selling this product, considering some of the other reviews we've read. Unfortunately, we didn't read the reviews until after we had the first escape. We (wrongfully) assumed that the store would be selling items that are safe for the animals they are selling. Now we need to spend more $$$ to keep our hamster safe.
No, I do not recommend this product.
Helpful?
Response from :
8 months ago
Kaytee Team
Hello! We are so sorry to hear about your experience. We use all product feedback as an opportunity to learn and grow. Please contact the Kaytee Consumer Care team at 1-800-KAYTEE-1.
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Would not recommend.
Nibbles the hamster
1 year ago
The wheel fell off and my hamster escaped 😠. But it will hold a hamster 🐹. Would not recommend this cage.
No, I do not recommend this product.
Helpful?
Response from :
8 months ago
Kaytee Team
Hello! We are so sorry to hear about your experience. We use all product feedback as an opportunity to learn and grow. Please contact the Kaytee Consumer Care team at 1-800-KAYTEE-1.
<img src="https://s3.amazonaws.com/stratos-logos/logos/kayteepets.png" alt="kayteepets" title="kayteepets" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
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Not Fit for any Hamster, here’s why.
fruitymelon
1 year ago
Do NOT buy this cage for your hamster (or any animal) unless you’re only using it as a travel cage! Please, do research before getting a hamster (or an animal of any sort), they’re not toys!
Reasons:
1. It’s way too small, especially for Syrian Hamsters. They need at least 450 square inches of unbroken floor space. Putting a hamster in a cage this size is the human equivalent to trapping somebody in a closet lol
2. The wheel is way too small, and can cause back injuries in hamsters.
3. It’s overpriced, especially for what you get. It’s cheap plastic that animals can chew through easily, and it’s tough to clean as well. A way better option for a hamster cage is a ‘bin cage’, which is much cheaper, easier to keep clean, a lot more room for the hamster, and easily customizable! You can easily buy a 110 qt clear bin instead of this. [If you need a tutorial on how to make a bin cage, search ‘DIY Hamster Bin Cage’ :) It’s not complicated to make, I promise, lol]
4. It’s not deep enough to add the minimum amount of bedding. Hamsters need a lot of bedding in order to burrow (at least 5+ inches deep).
Please keep these points in mind, and don’t buy cages like these for your hamster.
P.S. If your hamster is currently living in one of these, it’s okay, everyone makes mistakes, I used to have my hamster in a too-small cage until I learned about proper care, and upgraded my hamster’s enclosure. As long as you learn from your mistakes and upgrade your hamster’s cage, it’s okay :)
No, I do not recommend this product.
Helpful?
Response from :
8 months ago
Kaytee Team
Hello! We are so sorry to hear about your experience. We use all product feedback as an opportunity to learn and grow. Please contact the Kaytee Consumer Care team at 1-800-KAYTEE-1.
<img src="https://s3.amazonaws.com/stratos-logos/logos/kayteepets.png" alt="kayteepets" title="kayteepets" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
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1 - 8 of 547 Reviews
Questions
1 - 10 of 46 Questions
Sort by: Newest Answers
My question is when are you going to stop selling these small cages? This is so bad and why can't you guys sell the right size the minimum is 450 square inches or 40 gallon but is recommended way more. You don't even have the room for enough bedding.
- We are passionate about small animals & strive to provide the highest quality products including habitats, accessories, and more. We'd love to hear your ideas on how to improve our product. Give our Consumer Care team a call at 1-800-529-8331
Helpful?
How many hamster tubes does this come with? Does it just come with the one in the picture, or does it come with more?
- Hey there! Yes, it only comes with what's in the box. However, additional tubes can be purchased to connect to other habitats.
Helpful?
Is this a good starter for mouse
- Hmm. Would this be good for mice? Mice don't get stressed by small enclosures like hamsters do (that's what the person who answered before me said, and that is untrue) but they need constant stimulation, which is why I'd recommend two or three crittertrails connected. Unlike hamsters, mice are satisfied by many small areas connected as they prefer small spaces to large, wide open ones. For a starter, if you want you can get two and the necessary tubes to connect them. To save money, you could also make a small bin cage and attach it to the crittertrail (I did this). In my personal opinion, mice are the only animal that crittertrails could safely be marketed to, and the reason that they are hated on so much is because they are generally thought of as just "hamster cages". And as hamster cages, they are incredibly ineffective. But for mice? They're pretty perfect.
Helpful?
We have had this pet cage for almost 6 months and the wheel is starting to squeak very loudly. Can this be fixed? Not sure, since it's plastic. Or is it possible to just purchase a replacement wheel?
- get ur hamster a new cage this one is way to small. Hamsters need atleast 450 sq in
Helpful?
is it possible to take the top wheel off and replace it with a lookout?
- No. I'm afraid you can't. You could attach a lookout using more tubes though!
Helpful?
Water bottle will NOT stop dripping the entire contents out every time we fill it! HELLLLLP!!!
- Oh no! Please reach out to the Kaytee Consumer Care team at 1-800-529-8331. We want to help you out!
Helpful?
I already have this cage. My gerbil will not go up the slide or any of the tubes. Can I remove the slide and top wheel and add an excercise wheel and hideout in the bottom?
- We think that your gerbil will eventually go up the slide. While it will be tight on space to do as you noted, you certainly can try that. Make sure to not get a large exercise wheel. Please call the Kaytee Team at 888-255-4527 if you have any other questions.
Helpful?
What are the dimensions of this item?
- Hi there! It's always good to know the dimensions of a cage before getting it. This cage is WAY too small for any animal, as hamsters (and gerbils and mice, too) need a bare minimum of 450 sq. inches of unbroken floor space, and this cage only comes to 148 sq. inches.
Helpful?
can a female dwarf hamster escape from this cage?
- Yes she will. My syrian hamster has escaped twice from this very cage and hamsters are escape artists. You'll have to Jerry rig all connections to make sure they stay on and also tape the lid to the petting zone shut.
Helpful?
is this cage safe for a syrain hamster
- No. Syrians are the most difficult to please and when they aren't getting their ways they will let their dissatisfaction known. Too small of a cage (like this one that is under the square inch recommendation of 450 square inches) will cause your syrian to become stressed after a week of being in this cage
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