So Phresh In-Store Refill Advanced Odor Control Scoopable Cat Litter, 16 lbs.

So Phresh In-Store Refill Advanced Odor Control Scoopable Cat Litter, 16 lbs. removed from the wishlist

So Phresh In-Store Refill Advanced Odor Control Scoopable Cat Litter, 16 lbs.

Customer must bring refillable SoPhresh bucket to store when picking up
$7.99
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Description

The So Phresh In-Store Refill Advanced Odor Control Scoopable Cat Litter works hard to keep your cat's business discreet so you can enjoy your time together without worrying, "what's that smell?". This extra-absorbing clumping litter contains natural minerals for superior odor control. It also absorbs moisture quickly for lower consumption of cat litter and clumps tightly for convenient, hassle-free removal and cleaning. When it's time to replenish their litter box, you can pop into select Petco locations and reuse this container to refill on litter. That means you're saving money and reducing the amount of plastic destined for landfills. Win-win! All Petco stores have a bin of So Phresh Advanced Odor Control Scoopable Cat Litter. You can bring your So Phresh refillable bucket to your store's refill station to replenish your supply of litter and help reduce packaging waste!

  • - You must bring your refillable bucket into the store to complete your order
  • - Only available for in-store refill
  • - Only available at select Petco locations
  • - Reusable container helps you save and help the environment
  • - Fragrance-free
  • - After purchasing your order, bring your refillable So Phresh bucket into your Petco store. Once in store, scoop litter from the in-store refill bin into your reusable So Phresh bucket. Finally, complete your order at the checkout counter with a Petco partner

Specifications

SKU266515
Primary BrandSo Phresh
Days to ShipShips Next Business Day
Weight20 X 16 LBS

Additional Features

ScentedNo
Personalized Item flagNo
Single/MultipetSingle Pet
ClumpingYes
Litter MaterialClay

Pour enough Petco Scoopable Cat Litter into a clean litter box to cover bottom at least two inches deep. Each day remove all urine balls and solid waste from litter box with a sifting scoop. Dispose of waste in trash receptacle. Do not flush waste down the toilet or any waste system. If scooped daily, the remaining clean litter will not need to be discarded. Simply add fresh Petco Scoopable Cat Litter as needed to maintain at least two inch depth. Always wash your hands thoroughly after handling used litter. Store in a dry place. Caution: Do not use this product as a traction aid because product becomes slippery and slick when wet. This product does not protect users or others against disease bearing bacteria. We would like to remind pregnant women and those with suppressed immune systems that a parasite sometimes found in cat feces can cause toxoplasmosis. Please wash hands thoroughly after handling used cat box litter. Made in USA.

Your purchase cannot be honored if you do not bring your refillable So Phresh bucket.

Reviews

Rating Snapshot

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5 stars

378

4 stars

82

3 stars

28

2 stars

41

1 stars

172

Overall Rating

3.6
191 out of 701 (27%) reviewers recommend this product

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Most Helpful Favorable Review

Great litter.

Camber 1951

4 years ago

Used this cat litter for seventeen years. Refillable jugs and staff will fill th...

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33 PEOPLE FOUND THIS HELPFUL

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5

and

4

Most Helpful Critical Review

For you and your cat’s sake don’t buy it

JR Cat

2 years ago

We have used the Petco cat litter refill for 7 years. Recently, we find the lit...

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157 PEOPLE FOUND THIS HELPFUL

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3

2

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1

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Rating
1 - 8 of 446 Reviews
Most Recent

255 Ratings-Only Reviews

Bad Business strategy

Ilo K

24 days ago
I was using this for last 3 years and last year its quality became very bad. No clumping, no odor control accurately. It is very dusty. I am now looking for a new brand that offers better value for the price. The way the quality of the refillable litter has been reduced makes me feel misled or deceived as a customer. Watch this review. I agree with its every word of it. https://www.facebook.com/watch/live/?ref=watch_permalink&v=1112106642713427

No, I do not recommend this product.

Helpful?

Bad Business strategy

Ilo K

24 days ago
I was using this for last 3 years and last year its quality became very bad. No clumping, no odor control accurately. It is very dusty. I am now looking for a new brand that offers better value for the price. The way the quality of the refillable litter has been reduced makes me feel misled or deceived as a customer. Watch this review. I agree with its every word of it. https://www.facebook.com/watch/live/?ref=watch_permalink&v=1112106642713427
Originally posted on petco.com

Originally posted on petco.com

Buyer beware!

Snaabn

27 days ago
Petco, get your act together. What used to be great litter is now just horrible. The litter has no odor control, it's gravel like and doesn't clump, it breaks apart. When attempting to scoop it. I've purchased this litter for 20 years and have a multiple cat household, so it's important to me that I have a litter that works well. This product does not.

No, I do not recommend this product.

Helpful?

Buyer beware!

Snaabn

27 days ago
Petco, get your act together. What used to be great litter is now just horrible. The litter has no odor control, it's gravel like and doesn't clump, it breaks apart. When attempting to scoop it. I've purchased this litter for 20 years and have a multiple cat household, so it's important to me that I have a litter that works well. This product does not.
Originally posted on petco.com

Originally posted on petco.com

Call to complain 1.855.327.7382

DaveInHI

1 month ago
Maybe if enough of us call to complain, they might change back to the quality clumping litter we used to get refills of. It certainly felt good to take action, orher than just leaving a review they won't pay attention to. As the refillable bucket says, "contact us at 1.855.FAQ.Petco" That's 1.855.327.7382, and select option 5. To their credit, I spoke with a real person, who typed in my complaint.

No, I do not recommend this product.

Helpful?

Terrible they changed litter

Sudds98

2 months ago
This stuff just sucks used to be a good litter. Petco has changed the litter now it’s a huge dust cloud that caused my animal to get really sick and myself to have an asthma attack I will never buy this litter again and quite frankly am considering never using petco again. Come on guys do better this stuff is all over my home now as I can’t even clean all the dust it sticks to the surface it gets on and super hard to get off. No wonder it’s clogging up our lungs.

No, I do not recommend this product.

Helpful?

Terrible they changed litter

Sudds98

2 months ago
This stuff just sucks used to be a good litter. Petco has changed the litter now it’s a huge dust cloud that caused my animal to get really sick and myself to have an asthma attack I will never buy this litter again and quite frankly am considering never using petco again. Come on guys do better this stuff is all over my home now as I can’t even clean all the dust it sticks to the surface it gets on and super hard to get off. No wonder it’s clogging up our lungs.
Originally posted on petco.com

Originally posted on petco.com

Formula must have changed!

jmc61

2 months ago
I've been purchasing this "refillable" cat litter for years and in the last year, they must have changed the formulation or went to a "non-scoopable" litter. It completely turns to mush when my cat urinates in her litter box and is absolutely awful to clean out! The price went up a couple of dollars, too, which makes it less desirable to buy this bulk litter. I've stopped using it all together and now buy a real clumping cat litter that makes cleaning the litter box a lot easier!

No, I do not recommend this product.

Helpful?
1 - 8 of 446 Reviews

Questions

1 - 10 of 12 Questions
Sort by: Newest Answers

Is the refill rate only available for people with PetCo accounts? I was told for the first time last week when I went to buy a refill that I needed to pay the full price (AKA cost if you get a new container) because I didn't have an account.

  1. You shouldn't need an account because the refill price is listed right there in the store. As long as you bring in an empty So Phresh container.



Is this litter gluten free? I know they aren't eating it but tracking sticky gluten particles through the house might cause a contamination issue for some humans in our home.

  1. It is clay but whether wheat is added to it is a question that can only be answered by the So phresh people.



Why is the store price higher than the online price?

  1. Online prices are often different so I always take pictures in store and see if online prices are cheaper before I buy. You can check with your app in store if you have cell signal. I believe you can let your cashier know and get online prices if you let them know. Also try taking an advantage of 10-15% off over $50 order in store pick up and do the math which is cheaper.



I've used your refills for years! At the end of December, it's like it went from decent litter to backyard dirt!!! There are rocks in it!! When are you fixing this??

  1. I totally agree with all the reviews that say the nature of this product has changed. It no longer clumps well and odor control is worse too. I have been using this for 10 years. No longer....



Can anyone tell me what happened to the refillable litter in the last month or so? It's noticeably different. It's now super dusty, gravel like, a different color and crappy. Petco, please switch back! I've seen other reviewers mention the same thing.

  1. Hi Dani9. We have not switched formulas or manufacturer. Please check our return policy, https://www.petco.com/returns Thanks,



I’ve refilled my 16 lb containers for 5 years now, and for the last 2+ years at the one store near my area. Today I was told that refills are only supported for 30 lbs containers, but when I asked why I wasn’t given a reason. Is this all locations?

  1. I can't speak about what you were told in your store, but mine still provides refills of the 16 lb containers. But I've begun ordering 40 pound bag refills for $17 and having them delivered. Then refilling the containers at home.



Why can’t I bring in a 30 lbs container I already own to purchase a refill?  We can reduce plastic without having to buy a new So Phresh plastic container specifically.

  1. I'm not sure why they told you that. Perhaps they misunderstood and didn't realize you already had the containers and meant you need to purchase them first before you can refill. People try to show up with various other containers to refill which isn't allowed. But you are able to purchase the 40 pound bags on the website and have them delivered then refill at home. It does not create any "extra" waste. They fill the refill stations in-store using the same bags.



Can I bring in the 30 lb Dual Odor Control (pink lid) for a refill or is this just available for the “Refillable” (green lid) type? 

  1. You can bring in either container for refill, but.. The litter in the refill station is the stuff with the green lid, NOT the multi cat formula.



Is this only for the clay litter or can this be done with the recyclable ones such as paper or grass?

  1. There's a tub of clay litter.  You fill up your container that you purchased previously at the store.  Works very well.



Can I use a 5 gallon bucket to get the litter in or does it have to be one of yalls containers? Can it be a container from a different brand?

  1. Hi BOOBOO2021, Please bring in either the So Phresh Advanced Odor Control Scoopable Fragrance Free Cat Litter 16lb jug or 30lb pail container in order to refill. These can be found by searching the following SKU numbers on Petco.com or asking an associate in-store. So Phresh Advanced Odor Control Scoopable Fragrance Free Cat Litter 16lb - 2297792 30lb - 2297805 Thanks,



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