Bought this because I was told to prioritize insulation since this is an outside door going to the garage. But this has been terrible to install. They give you plastic/nylon bolts that bend easy. Unless you have a perfect cut the bolt holes will not line up and fishing for the hole will bend the bolts. I had to get metal 8-32 bolts and a 4" drill bit. Made a few extra holes in the pet door to line it up. To add insult to a frustrating install it has a door cover with plastic tabs that a manbearpig would have trouble taking off. Leaving the house for 6 months? Okay install it. Goes on easy enough. Pulling it back off? Nope. I am actually still trying to get it off now with a pry too and not damage the cover in the process. Unless it is a true exterior door. Do not get this. If it is a garage and you want to isolate pets in the garage from time to time because they try to steal your food or beg like fiends get anything else but this.

Ordered the item twice was told it was on the way then both were canceled

Screws don’t fit so that I can secure door correctly

This is my 4th Pet Safe door I have purchased they hold up well for about 2 years.

The dog door is very well put together I'm very happy with it

I originally stalled this dog door in 2016. We have three large dogs that fly through this thing all day long. I have replaced the flaps once, but finally after nine years, the plastic cracked and broke, and I needed to replace the whole door. Although the new door fits directly into the old door location, a design change in the new door has made it not quite as weatherproof as the original one. They have removed the additional weatherstripping that was on the sides of the flap and there was a little threshold between the two flaps that is now missing. My youngest dog had trouble navigating the new door and even getting her foot stuck because the lack of the threshold. She has since learned a different way to enter the door and everything is working good at this time. Just slightly disappointed that they redesigned it in a cost cut measure

This is our second purchase of this pet door. Within a few months, PetSafe changed the way they make it and now the back part (the cover on the inside of the door) is no longer secure. Instead of sliding into block the dog door, the cover 'snaps' over the back and you can push it off from the outside. Not secure at all. And I'm not sure it will be that good at blocking the elements out, either.

I bought this today on sale for 119.00 from local petco. so far the install was simple enough if you are comfortable cutting into a door im in all aspects of construction so nothing out of the normal and it was just being upsized from a small dog door to a large for my pup. over all it seems very cheap at first with it being all plastic and including plastic screws was not impressed. But after it was done all the things I was whinning about don't seem to be a big deal the door definitely holds out the weather only place I can feel excessive cold air is from the outer areas where i havent caulked yet on the main doors design. This door is pretty solid over all I would like to see metal bolts but I'm sure there is a reason everything else was great and my only complaint is without reason on this product I don't like the plastic bolts.