Two Easy Ways to Start Earning Rewards!
Become a member today!
Members-only pricing and offers, personalized care notifications, Vital Care points back on every purchase and more!
Become a credit card member today!Earn 2X Pals Rewards points at Petco
when you use Petco Pay!APPLY NOWLearn More About Petco Pay Benefits
PetSafe Electronic SmartDoor, Large
Description
Please note that the product information displayed is provided by manufacturers, suppliers and other third parties and is not independently verified by Petco.
Unlocks as your pet nears, re-locks automatically after pet enters or exits.
- - Electronic Dog Door unlocks as your pet nears, re-locks automatically after pet enters or exits
- - Features 3 modes: Locked, unlocked and automatic access
- - Activation via SmartKey ranges from 6 inches to 3 feet and can be easily adjusted by pet owner
- - SmartKey conveniently fits on pet's everyday collar and only weighs .64 ounces
- - Battery powered pet doors - requires 4 D Cell batteries, not included
- - Model: Small PPA11-10711; Large PPA11-10709
- - Large- 17 3/8" X 25" Flap Opening Dimensions-13 1/16" X 15.75" Fits door thickness 1.5" to 2".
Specifications
| SKU | 1172387 |
|---|---|
| Primary Brand | PetSafe |
| Days to Ship | Usually Leaves Warehouse in 2-3 Business Days |
| Weight | 8 LB |
Additional Features
| Primary Color | White |
|---|---|
| Personalized Item flag | No |
| Size | Large |
| Material | Plastic |
All parts, excluding vinyl flaps, are covered under warranty, and labor is covered for the first year of ownership. Thereafter, there is a minimum service charge for the repair or replacement of the product. Vinyl flaps are warranted for one (1) year. Misuse, loss, improper handling, commercial use, and dirty or worn parts are not covered. Radio Systems will not pay for loss of time, inconvenience, loss of use of your product, or any incidental or consequential damages.
Reviews
Rating Snapshot
Review this Product
Most Helpful Favorable Review
Takes patience and training.
Ttaravella
12 years ago
I've had this door abt a week. It's easy to install. But it is very loud when it...
Show Full Review
157 PEOPLE FOUND THIS HELPFUL
Show Reviews:
5
and
4
Most Helpful Critical Review
Great idea, bad execution.
ArizonaLetendre
13 years ago
These doors have been a pain for me for 2 months. Yes I said doors. After replac...
Show Full Review
149 PEOPLE FOUND THIS HELPFUL
Show Reviews:
3
2
and
1
Customer Images
Filter Reviews
11 Ratings-Only Reviews
Don’t waste your money
Doglover97
Originally posted on PetSafe
Unsafe
recorderjoe
No, I do not recommend this product.
Disappointed
Adams
Originally posted on PetSafe
Terrible
DBuck79
No, I do not recommend this product.
Great idea, poor execution
MrsLewis
Originally posted on PetSafe
When the hinge isn’t broken, the door is great.
4dogsnolife
Originally posted on PetSafe
Works for a while
Ron N
Originally posted on PetSafe
18 great years
MaxShooterLainyLuna
Originally posted on PetSafe
Questions
Can you put this on a sliding door, I have a soggy door insert for a sliding door, can it be put over/in place of the existing doggy door in the sliding door?
- Thank you so much for asking. This door was designed to be installed in a standard door or wall with the optional wall extension kit. Regrettably, we would not have any suggestions or recommendations for a dyi situation such as this.
Helpful?
Can you buy replacement parts vs an entire door? Like many people on here, the bar with the plastic tabs has broken off after about 6 months. The door itself is fine. Is there a way to just buy those parts or is buying a new door the only option?
- To help determine the replacement parts available for your pet's door, please reach out to our Customer Care team directly at 1-866-738-4379.
Helpful?
what is measurements of the entire door
- Thank you for asking about this! So that we can best provide information for you, please reach out to our Customer Care team and let us know which size you are interested in.
Helpful?
I purchased the large electronic pet door. The maximum wall thickness for the door is 2", however I have to install it in a 3" thick wall. Do you have an extension to make up the 1" difference between the interior and exterior sections of the door?
- Thank you for this question! The Electronic SmartDoor™ Wall Conversion Kit allows for the installation of the Large SmartDoor into walls up to 7 1/4 inches thick. It is important to mention with a wall 3" thick, the pet door may not be flush with the wall.
Helpful?
How do I measure my dog to decide whether I need a large or small door?
- Thank you for your question! We recommend measuring your dog's body width and height, then comparing these measurements to the flap openings of each door. When measuring height, you would want to start from the deepest part of your dog's chest and measure to the top of your dog's back. The flap openings for the doors are as follows: Small: 5 ½” x 7 7/8”, Large: 11” x 16”
Helpful?
Can I replace a sliding glass door installation (11x18) with this door?
- No it goes into a regular wood door
Helpful?
What are the dimensions of the large and small smart doors
- Thank you for your great question. The flap opening of the small SmartDoor is 5½" x 7⅞". The flap opening of the large door is 11" x 16". The small door's frame measures 9" x 15⅝" while the large frame is 16⅛" x 23⅝"
Helpful?
will this door work in a storm door?
- Great question! This Electronic SmartDoor can be installed in most standard doors measuring 1½" to 2" thick. We do recommend to avoid installing this product in a metal door as the metal can interfere with the radio signal from door and SmartKey. For further product information, feel free to contact our experts at 1-800-732-2677.
Helpful?
I am interested in this for my two Boxers; but want to keep the cats in. How long does the dog stay open when the dogs use it? The cats are very fast and will learn to sneak out if given the chance.
- Thank you for your great question. This door will remain unlocked so long as the SmartKey is within range of the door. For example, if your dog takes a nap right next to the door, the door will remain unlocked the whole time they are napping within range of the door.
Helpful?
What size is the small door
- Thank you for your question, Bob! The frame of the small Electronic SmartDoor is 9” x 15 5/8”.
Helpful?
Electronic Dog Doors
Pet Doors
Best Dog Doors
Secure Cat Doors
Sliding Glass Dog Door
Dog Doors & Flaps
Temporary Pet Doors
Wall-Mounted Dog Doors
Door Mounted Dog Doors
Wireless Dog Fence For Small Dogs
Electric Dog Collar For Small Dogs
Wireless Dog Fence For Small Yard
X Large Dog Door For Sliding Glass Door
Garage Gate For Dogs
Screen Door Inserts for Pets
Dog Gates with Inner Door
Cat Doors & Flaps
Petsafe Dog Ramp
Cat Gates & Doors
Small Pet Trackers
PetSafe Dog Doors & Flaps
SureFlap Microchip Pet Doors
PetSafe
PetSafe Cat Gates & Doors
High Tech Pet Dog Doors & Flaps
SureFlap Cat Gates & Doors
Perfect Pet Dog Doors & Flaps
PetSafe Outdoor Dog Enclosures
SureFlap
PetSafe Dog Crates, Gates, & Housing Accessories
PetSafe Wireless Fences, Collars & Pet Products
Perfect Pet Cat Gates & Doors
Regalo Dog Doors & Flaps
High Tech Pet Training Mats & Pet Doors
Plexidor Dog Doors & Flaps
PetSafe Dog Outdoor & Travel Gear
MyPet Cat Gates & Doors
PetSafe Dog Collars
PetSafe Dog Collars, Leashes & Harnesses
SureFlap Cat Carriers & Containment
Hallo. We have a dog door that is always open. During the day my dog goes outside to do his business, but at night he wakes me up and I have to walk with him. Is it possible to teach him to go by himself. If so how?
I have two neutered cats who love being outside. We live in a mountainous area with wildlife, so we are trying to keep them inside but they learned how to open doors. We are trying to decide b/w a wireless pet fence in our yard where they wear large-ish shock collars (even though they are smaller for cats) all the time as the company says not to wear for more than 12 hours or to just put cat trackers on them and find them every night. Which is safer?
what do I do if my puppy is smart enough to get out of her cage on her own?
My 9 month old black lab/border collie is mostly potty trained, he has a doggy door that he uses on his own but once every four days or so he’ll still have an accident inside. He seems to understand where the bathroom is, how to I get him to stop having accidents inside completely?
My dog can go all night in and out of doggy door from the enclosed patio he sleeps in but during the day he will sometimes poop and pee inside the house. He is just over four months is this normal? At night he is by himself 11 hours and uses his doggie door so I know he understands outside.
How to stop my 7 months old neutered male cat from escaping
We have adopted our daughter's dog. She is a small breed mix. She has had at least one traumatic experience in which she was taken and dropped off on a rural road. There were storms during the three days it took to find her. She is very scared during stormy weather. Our problem with her is sometimes when left alone for several hours or a day, she will scratch at the door as if trying to dig her way out. She has destroyed the carpet near the door and the brand new linoleum we put in place.
Are Shih Tzu a small breed or medium breed. I'm trying to get a harness, rain coat & shoes for him
Best flea/ parasite pill for small dog?
After exhaustive cleaning, our cat continues to mark indoors. Have you found indoor electric fences helpful?
Our puppy is 11 mnths and is trained to ring a bell and go outside to do her business. She will be staying with my Mom when we are on vacation, and she lives in a 2nd floor apartment. My question is, would it be okay to put the bell on the door to the balcony, then put a “grass” pee pad out there for her to use? We leave in 2 days.
A couple of weeks ago someone broke into our apartment and Bear no longer wants to go out the black door which is his usual bathroom location. He scratches to go out the front door now