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PetSafe Electronic SmartDoor, Large
Description
Please note that the product information displayed is provided by manufacturers, suppliers and other third parties and is not independently verified by Petco.
Unlocks as your pet nears, re-locks automatically after pet enters or exits.
- - Electronic Dog Door unlocks as your pet nears, re-locks automatically after pet enters or exits
- - Features 3 modes: Locked, unlocked and automatic access
- - Activation via SmartKey ranges from 6 inches to 3 feet and can be easily adjusted by pet owner
- - SmartKey conveniently fits on pet's everyday collar and only weighs .64 ounces
- - Battery powered pet doors - requires 4 D Cell batteries, not included
- - Model: Small PPA11-10711; Large PPA11-10709
- - Large- 17 3/8" X 25" Flap Opening Dimensions-13 1/16" X 15.75" Fits door thickness 1.5" to 2".
Specifications
| SKU | 1172387 |
|---|---|
| Primary Brand | PetSafe |
| Days to Ship | Usually Leaves Warehouse in 2-3 Business Days |
| Weight | 8 LB |
Additional Features
| Primary Color | White |
|---|---|
| Personalized Item flag | No |
| Size | Large |
| Material | Plastic |
All parts, excluding vinyl flaps, are covered under warranty, and labor is covered for the first year of ownership. Thereafter, there is a minimum service charge for the repair or replacement of the product. Vinyl flaps are warranted for one (1) year. Misuse, loss, improper handling, commercial use, and dirty or worn parts are not covered. Radio Systems will not pay for loss of time, inconvenience, loss of use of your product, or any incidental or consequential damages.
Reviews
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Review this Product
Most Helpful Favorable Review
Takes patience and training.
Ttaravella
12 years ago
I've had this door abt a week. It's easy to install. But it is very loud when it...
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157 PEOPLE FOUND THIS HELPFUL
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5
and
4
Most Helpful Critical Review
Great idea, bad execution.
ArizonaLetendre
13 years ago
These doors have been a pain for me for 2 months. Yes I said doors. After replac...
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149 PEOPLE FOUND THIS HELPFUL
Show Reviews:
3
2
and
1
Customer Images
Filter Reviews
11 Ratings-Only Reviews
Mine rusted out and broke within a few months.
Brenda55
Originally posted on PetSafe
Plastic hinges suck
Rick63
Originally posted on PetSafe
Not that great
Dog momma 80
Originally posted on PetSafe
Waste of money
Mia120624
Originally posted on PetSafe
So unimpressed!
Krazi-Kat-Ladi
Originally posted on PetSafe
Timing with the fob is too short with too dogs
AnnieF
Originally posted on PetSafe
Don’t waste your money
Doglover97
Originally posted on PetSafe
Unsafe
recorderjoe
No, I do not recommend this product.
Questions
Can you put this on a sliding door, I have a soggy door insert for a sliding door, can it be put over/in place of the existing doggy door in the sliding door?
- Thank you so much for asking. This door was designed to be installed in a standard door or wall with the optional wall extension kit. Regrettably, we would not have any suggestions or recommendations for a dyi situation such as this.
Helpful?
Can you buy replacement parts vs an entire door? Like many people on here, the bar with the plastic tabs has broken off after about 6 months. The door itself is fine. Is there a way to just buy those parts or is buying a new door the only option?
- To help determine the replacement parts available for your pet's door, please reach out to our Customer Care team directly at 1-866-738-4379.
Helpful?
what is measurements of the entire door
- Thank you for asking about this! So that we can best provide information for you, please reach out to our Customer Care team and let us know which size you are interested in.
Helpful?
I purchased the large electronic pet door. The maximum wall thickness for the door is 2", however I have to install it in a 3" thick wall. Do you have an extension to make up the 1" difference between the interior and exterior sections of the door?
- Thank you for this question! The Electronic SmartDoor™ Wall Conversion Kit allows for the installation of the Large SmartDoor into walls up to 7 1/4 inches thick. It is important to mention with a wall 3" thick, the pet door may not be flush with the wall.
Helpful?
How do I measure my dog to decide whether I need a large or small door?
- Thank you for your question! We recommend measuring your dog's body width and height, then comparing these measurements to the flap openings of each door. When measuring height, you would want to start from the deepest part of your dog's chest and measure to the top of your dog's back. The flap openings for the doors are as follows: Small: 5 ½” x 7 7/8”, Large: 11” x 16”
Helpful?
Can I replace a sliding glass door installation (11x18) with this door?
- No it goes into a regular wood door
Helpful?
What are the dimensions of the large and small smart doors
- Thank you for your great question. The flap opening of the small SmartDoor is 5½" x 7⅞". The flap opening of the large door is 11" x 16". The small door's frame measures 9" x 15⅝" while the large frame is 16⅛" x 23⅝"
Helpful?
will this door work in a storm door?
- Great question! This Electronic SmartDoor can be installed in most standard doors measuring 1½" to 2" thick. We do recommend to avoid installing this product in a metal door as the metal can interfere with the radio signal from door and SmartKey. For further product information, feel free to contact our experts at 1-800-732-2677.
Helpful?
I am interested in this for my two Boxers; but want to keep the cats in. How long does the dog stay open when the dogs use it? The cats are very fast and will learn to sneak out if given the chance.
- Thank you for your great question. This door will remain unlocked so long as the SmartKey is within range of the door. For example, if your dog takes a nap right next to the door, the door will remain unlocked the whole time they are napping within range of the door.
Helpful?
What size is the small door
- Thank you for your question, Bob! The frame of the small Electronic SmartDoor is 9” x 15 5/8”.
Helpful?
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High Tech Pet
We recently got an electronic doggie door. While we are training them we have it set to unlocked. Our 50-pound lab mix has pretty much figured it out. However we also have midna the Chiweenie she is scared of the door I think so because we had to buy it says for the bigger dog and every time she considers going through right after Sarah it smacks her in the face. It is light enough for her to push it open if she decides to they both had the same training when we first got it but she refuses
What size wire crate does a 15 pound Dachshund need...small or medium?
My one year old chihuahua screams loud when I leave him. I want to purchase a pet safe bark collar he weighs 5lbs, can you recommend a product?
We've had a cat flap for a while but the cats will only use it when the flap is tied open. We really want to encourage use as it's synced to chips not allowing in other animals. How can we get them to use this themselves? We have tried treats, shutting them out etc.
Hallo. We have a dog door that is always open. During the day my dog goes outside to do his business, but at night he wakes me up and I have to walk with him. Is it possible to teach him to go by himself. If so how?
I have two neutered cats who love being outside. We live in a mountainous area with wildlife, so we are trying to keep them inside but they learned how to open doors. We are trying to decide b/w a wireless pet fence in our yard where they wear large-ish shock collars (even though they are smaller for cats) all the time as the company says not to wear for more than 12 hours or to just put cat trackers on them and find them every night. Which is safer?
We have a foster dog (Italian Greyhound), who hasn't been easy to potty train. Our dog uses a potty system in our bathroom (the "Piddle Place") without issue and also goes outside. Our foster pup goes outside when we're there but was used to having a dog door (which we don't have) and going as she pleased, so she's been pooping/peeing all over the house. Any tips on getting her to use the Piddle Place like our dog, or signaling to go outside would be great.
My lab repeatedly chews up the dog door flaps suggestions on ending this type of behavior. I have replaced them twice would like to make this time before winter my final time.
what do I do if my puppy is smart enough to get out of her cage on her own?
How can i train my deer head chihuahua to not dart out of the door into the road are to the neighbors house. Is a shock collar necessary
We are getting a new electric fence box set for 60 mi. We have a miniature pinscher and I'm wondering if it would seriously injure him if he got into it, he got into the first fence that was set on 5 mi and he yelped but seemed fine. He is 10 and has a metal rod in his arm from when he broke it
I have a dog weighs 18.3 pounds and I want to use Seresto collar. can I get use the one for small dogs?