It is unthinkable that you even sell a cat door of this poor quality. 1) I'm not a carpentry dummy, but there's not enough room from the upper drill holes to the template opening. I was lucky to get one of the upper two screws attached to wood. 2) But more importantly - POOR LATCH DESIGN! - 2a. The door must be perfectly plum for the latches to be on the correct side of the door to operate correctly. Makes it too easy to misjudge whether the flap is operating as set. Too easy for the cat to be trapped on the wrong side of the door!!! That is potentially dangerous, leaving the animal vulnerable, or without food or water. 2b. You can't "trust" the settings: The slider latch setting doesn't work well, doesn't slide well, gets caught between settings, nubs don't always move into correct up or down position, correlating with slider position. It's too hard to "read" the correct setting, which setting it's on. Unless you've set it to swing both ways, you have to go on the other side of the door to verify if it's operating the way you set it. Appalling construction. Unfortunately, I bought this from my local pet store - for an additional $12!

I have purchased this door on 2 different occasions. The first time it was installed in my interior basement door. It worked at first but the little “nubs/pins” that are used to control the flap are too short. I had pet bunnies upstairs and my dog was downstairs… my dog (10 lb mini dachshunds) was able to push the flap open even though it was in the locked on both sides position. This resulted in one of my rabbits being killed because I wasn’t in the room. I recently purchased this same door again against my better judgment and now my 9 month old kittens are able to push enough to get the flap open. I believe this is a very poor design as the flap locks have failed on me twice. People should be aware that this door is not substantial enough to truly keep pets from getting through it.

This is my second Pet Safe 4-Way Locking cat door. Installation was easy because I knew it would fit the hole in my door. The reason I give it only 3 of 5 stars is because of the sliding lock. Its plastic, like the door, but the positions for each type of lock aren't stable. I have chosen to keep it in one position so there isn't the flexibility I want but it works fine this way.

This is the second one I've had. I didn't want to cut a new hole in the door so I got the same kind. The first one was sticky and hard to lock and unlock, but it lasted 2 years. Finally the slider just broke. The new one i bought slides too easily and the cat can yank on it and change the setting. One night it pulled it into the position where it let you in but not back in. The cats were both out all night and a different cat came in and was trapped. Now I put a case of cat litter in front of the door each night to secure it.

Cheap junk don't waste your money.. another made in China cheaply made plastic latch that jambs and breaks easily

I have 3 of these 2 way locking doors for my 7 cats. Though they are extremely handy, the locks are flimsy. Two of the locks are non functioning. One completely fell off while the other one kept locking my cats outside, without my touching it. I rarely ever use the lock function on any of the cat doors. I finally had to tape it shut so my cats wouldn’t continue to be locked out. One of the plastic door flaps cracked after 2 years. The 3rd door has just been installed but only because I haven’t needed to utilize the locks. However, we are moving in a few weeks so I will probably try to locate a sturdier door since I will need to start utilizing the locks.

although assembling is a minor inconvenience I am pleased so far with the appearance. During assembly I anticipated possible future tape/screw failure and applied a small bead of super glue to the door frame and both parts of the cat door. It is currently placed on a door in my basement to give my two cats access to their litter boxes and to keep my 6 month old pug puppy away from their litter pans. (He has a disgusting and annoying habbit) The dimensions are perfect for my stated purpose of allowing my cats in and keeping the puppy out as he is too large to fit through now and even looks nice. I am thinking about adding another door to allow more access and also to another area for feeding and found the enclosed cutting emplate extremely helpful in getting a headstart on the other door(s). I am happy with the performance and the look and would definitely recommend it to other people with similar dilemmas but would also advise them to ensure they have the requisite hand and power tools and to carefully measure their cat before purchasing. If the assembly was a little more streamlined and required less time i would have awarded 5 stars.

Perfect fit for our house and easy to follow instructions. We have a household of 3 dogs 2 cats and a fish and the dogs have found every way to eat cat food and cat poo! This little door fits perfect on our spare bedroom door and the cats started going through it the first day! Great purchase!