barely throws the ball, doesn't always work, sometimes randomly just throws the ball 15-20 minutes after it was placed in the machine

The machine seems fine . The problem is getting dog to use it . I haven’t figured out how .

My dog absolutely loves it. Only batteries work with it but the batteries drain quickly. I have gotten 4 new power adapters and one of them work. Would give 5 stars if it worked but it doesn't.

The longest setting throws the ball 5 feet. At best. The dog doesnt even have to run. Just takes a step. Yes I adjusted the settings. Its not a good product. Or sell it for indoor use only. The longest distance is still safe inside. Not happy at all.

Our dog loves this toy, like no other. It keeps her active and engaged for hours.

I purchased this toy 2 years ago my dog absolutely LOVES it! It took me a couple years to train her to drop the ball by herself but now she’s finally got the hang of it! Unfortunately, this toy is very finicky and glitches out and stops working. The toy will be working perfectly and then, all of a sudden it just gives an “error” beep or it senses motion in the front acts as if there’s something there, but there isn’t. What’s weird is that it’s never consistent. You never know if it’s going to work. We’re lucky enough if we can get one throw out of it. So, for about 6 months I’ve been properly troubleshooting as suggested. I’ve literally done everything: take it apart to clean, clean off the sensors, re-solder loose connections...EVERYTHING! Sometimes, when I do these things it will start to work again, other times I can’t get it to work properly for weeks. When I called to explain the issue of course it just magically starts to work again. Well, that only lasted a day before it started glitching out again. They told me to try using an UC adaptor to use it stating that it is probably a power issue. It can’t be a power issue as the machine is beeping and lighting up and doing all what it’s supposed to do until it’s about to launch and then won’t. This you isn’t cheap and it’s a waste of money when I can’t even get consistent use out of it. Very sad about it because the toy is phenomenal when it works!

My dog loves this but she chews up the tennis ball are there other options of a different ball I can use

This is a great ball launcher, just too loud when launching the ball. Doesn’t seem to scare our dog but I wouldn’t want to be holding a baby when it launches- they would probably start crying!