No written instructions on how to assemble. QR code takes you to YouTube which is useless. Could not get Bluetooth to sync. Sending back

Pretty neat little fountain. Keeps the water fresh. No need to change it daily anymore. Fits in perfectly with all the other automated cat devices.

Fantastic fountain! We've been through them ALL!!! This is the first one that after a couple weeks didn't stop working…and that's just the start. We're on week 3 now, filled the water twice…and when checking the fountain…there's no slimy (slippery) surfaces from the cat's saliva or anything…it's actually pretty damned impressive! We've already ordered a backup UVC pump and months worth of filters! THIS IS THE ONE!

The EverSweet 3 Pro is truly an outstanding product. I have one cat, that took a few days to get used to it, however, now she only drinks from this fountain. It is easy to set up, easy to clean, and very quiet. The filter system blocks hair from getting in the system, and the pump is easy to care for and clean. _x000D_ Filters were cheap, so I ordered a few of them, as extras are best. Overall a great product. _x000D_ _x000D_ The app on the other hand needs some work. You can't change the standard language for directions as they all load in another language I can't read. I am just glad it was easy to figure out.

I have had an earlier model for years but wanted to upgrade to the wireless pump because it would be easier to maintain. I love this fountain but was shocked to find there is no battery backup in this model. Why? My 4 year old model had battery backup so why would this 'upgraded' model not have it? And unfortunately, I bought 2. And now I don't feel safe leaving for a few days because if the power went out, there would be no water for my cat.

Fantastic product, great filtration and purification, some features stuck behind full wifi connectivity that's not included._x000D_ _x000D_ I purchased the EverSweet 3 Pro (UVC) to better know about the state of my Cat's health, especially with how much water she drinks, as well as to have a means of purifying the water that we put in the dish with UVC radiation. The dish itself has been fantastic and I would highly recommend it to anyone looking for said functionality, but I had not known that the dish and corresponding app only have bluetooth functionality, not Wifi, and need a secondary product to connect to my network for full tracking._x000D_ _x000D_ I would personally wait until there is such a model or if they have a discounted food dish with connectivity to use as a base station in the future as it would get five stars with that!

We've tried several brands and styles and this is by far the easiest to fill, clean and upkeep. Wireless makes all the difference.

Only had the water fountain installed for a week and so far it was smooth sailing. Kitties were very suspicious of the new device but it didn't take long before they got acquaint with it. The stars deducted are for: 1. a very important feature that I assumed is a no brainer to have but is missing, which is a water level indicator. There is no way of knowing how much water left in the tank. 2. Device shows the device as disconnected very often, although data is updated and no real issues with the other Petkit device I have next to it.