Kaytee takes pride in the quality product that we manufacture. If you are not completely satisfied with your Kaytee product purchase, return the unused portion of the product with your store receipt to Kaytee for a full refund:Kaytee Consumer Information DepartmentP.O. Box 230Chilton, WI 53014 USA.

Cover floor with loose product to a depth of 1 to 3 inches. At least once a week, remove all bedding and wash enclosure with a mild soap solution. Rinse cage thoroughly with a clean water to ensure the removal of soap residue. Frequency of cage cleaning depends on the size of your pet's home and number of animals. Always replace bedding with fresh product. Maintaining a clean cage will keep your pet from developing respiratory problems due to ammonia build up in the cage caused by urine. Used bedding should be discarded. Animal consumption of any bedding product should be avoided. If you believe your pet is experiencing health concerns related to this bedding, discontinue use, clean the cage and change bedding type. If the problem persists, contact your veterinarian. Warning: this product contains wood dust, a chemical known to the state of California to cause cancer.