Kaytee CritterTrail Z

Kaytee CritterTrail Z removed from the wishlist

Description

Please note that the product information displayed is provided by manufacturers, suppliers and other third parties and is not independently verified by Petco.

An exciting and zany home fit for any adventurous hamster, gerbil, or mouse! The CritterTrail Z is the perfect spot for restful snoozin' and exhilarating cruiZin' thanks to its removable ball and cozy "Petting Zone." Not only does it offer ample space for your furry friend to explore, but it also includes a water bottle, food dish, and climbing tubes for endless fun.

- Removable ball for craZy exerciZe
- Cozy "Petting Zone" for catching Z's
- Spacious living space for all small pets
- Includes a water bottle and food dish
- Features fun-nels climbing tubes for added excitement
- Perfect for hamsters, gerbils, and mice looking for an adventure

Specifications

SKU	322440
Primary Brand	Kaytee
Days to Ship	Ships Next Business Day

Additional Features

Primary Color	Multi-Color
Personalized Item flag	No

Item Dimensions

Length	20 IN
Height	18 IN
Width	11.5 IN

Reviews

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Overall Rating

23 out of 95 (24%) reviewers recommend this product

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Most Helpful Favorable Review

Perfect size

Kris17

5 years ago

We have a chubby hamster. She runs though the tunnels with ease. The detachable ...

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20 PEOPLE FOUND THIS HELPFUL

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Most Helpful Critical Review

Our Hamster Has Escaped 3 times

Hamstermomma2019

6 years ago

Purchased this in December. Hamster escaped from the top lookout tower by simply...

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17 PEOPLE FOUND THIS HELPFUL

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Rating

1 - 8 of 86 Reviews

Most Recent

9 Ratings-Only Reviews

Our hamster can't really get the wheel to turn and she isn't interested in the lookout so far...

No, I do not recommend this product.

Helpful?

Bought this, admittedly before doing enough research on hamster habitats, but discovered the size was way less than the recommended space for our hamster. The cage was difficult to put together and the it was very noisy at night due to the hamster gnawing her teeth on the bars. Have upgraded to a much larger enclosure (one that can also accomodate a hamster wheel) through a different company (acrylic sides/non-chewing/800 square inches) and "Olive" is much happier (and we are too). :)

No, I do not recommend this product.

Helpful?

Response from :

3 months ago

Kaytee Team

Your feedback is important to us, and we’d like to discuss this further. Please reach out to us at 1-800-KAYTEE-1 so we can work on a solution. <img src="https://s3.amazonaws.com/stratos-logos/logos/kayteepets.png" alt="kayteepets" title="kayteepets" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

This is NOT a proper cage for a hamster. it is WAY too small, I don't even know how you are allowed to sell this.

No, I do not recommend this product.

Helpful?

Response from :

3 months ago

Kaytee Team

Hello! We are so sorry to hear about your experience. We use all product feedback as an opportunity to learn and grow. Please contact the Kaytee Consumer Care team at 1-800-KAYTEE-1. <img src="https://s3.amazonaws.com/stratos-logos/logos/kayteepets.png" alt="kayteepets" title="kayteepets" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

I bought this 2 weeks ago for one pet mouse who is a male. So far he seems to be happy exploring it.He builds up his bedding and likes to run up into the tower. I have not really seen him use the ball although I find poop in it. I am a little concerned because he climbs the wire in the cage, especially by the door where I think the wires might be farther apart.

No, I do not recommend this product.

Helpful?

The round plastic plug our hamster escaped through luckily we found the hamster but this thing is not reliable for holding in a hamster now im forced to either buy a new one thats a different brand or buy tubes so hopefully it can't get out of those plugs. I should have looked at these reviews before buying it I can't believe how many people have the same issues and nothing has been done about the plug holes on either side.

No, I do not recommend this product.

Helpful?

Response from :

3 months ago

Kaytee Team

I bought this cage along with a hamster for a Christmas gift. Last night the hamster escaped twice from the green lookout room. Luckily I saw her and it’s taped shut now but I have video of how she figured out how to bite the latch and push it open.

No, I do not recommend this product.

Helpful?

Response from :

3 months ago

Kaytee Team

I bought today and it was great until we put the hamster in the cage and he couldn’t move the ball. Me and my husband tried and finally gave up. Really disappointed especially after paying $69.99.

No, I do not recommend this product.

Helpful?

many escape routes. water bottle stinks, and hard to install a replacement.

No, I do not recommend this product.

Helpful?

Response from :

3 months ago

Kaytee Team

1 - 8 of 86 Reviews

Questions

1 - 10 of 13 Questions

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4 years ago

Is there a way to replace the ball on top? It doesn’t seem very secure. My little granddaughter just popped it loose! Kind of scary!

4 years ago
We're sorry to hear you weren't 100% satisfied with your purchase. Please reach out to our Consumer Care team who can get some information from you to further investigate. The number is 1-800-529-8331 and they are on hand Monday through Friday from 8:00 am – 4:30 pm CST to serve you. Thanks so much for reaching out.

Helpful?

4 years ago

Dose the ball come with a cove so the hamster can run around the house without escaping

4 years ago
For that purpose, we encourage you to take a look at our Run-About Ball! This is a great option that will provide your hamster plenty of fun playtime.

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4 years ago

Can this work for a small rat?

4 years ago
Hi there! This may be too small for your pet rat. We'd recommend our My First Home habitat for rats!

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4 years ago

Can you attach another cage to This one?

4 years ago
Yes! All of our CritterTrail habitats are able to be connected to other CritterTrail habitats! This will create an endless journey of exploration and fun for your furry critter!

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5 years ago

I bought this cage and the ball broke. Can we buy a replacement ball from Kaytee direct?

5 years ago
Please contact our Consumer Care team at 1-800-529-8331.

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5 years ago

We bought this a week ago and the wheel is driving us NUTS! It is so loud. Is there a way to fix this? I also had the same problem with the look out tower. It pops right off. I put a rubber band around it to keep it on. The ball/wheel came undone too.

5 years ago
I had issue with that too. I used cooking oil (olive or vegetable) to stop the ball from squealing (I figure it was safer for the critter than using WD40). My critter also liked to build his nest in the ball, so when he woke up and started running, he was tossing his bed and making even more noise. I eventually got a cage without the ball attached.

Helpful?

6 years ago

What animals belong in this cage?

6 years ago
This habitat is meant for dwarf hamsters, hamsters, gerbils, mice or other small animals.

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6 years ago

Does it come with all of the things in the picture?

6 years ago
Hello! Yes, it does -- along with a water bottle and food dish as well.

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6 years ago

Can the ball come off and become a run around ball on the floor

6 years ago
Yes.

Helpful?

6 years ago

Can this be used for a mouse?

3 years ago
YEEESSSS! Use it four your mouse! I would personally recommend it be used for one male or two females.

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Kaytee CritterTrail Z

Kaytee CritterTrail Z

Description

Specifications

Additional Features

Item Dimensions

Reviews

Rating Snapshot

Overall Rating

Review this Product

Customer Images

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9 Ratings-Only Reviews

Nice expansion, but maybe not the right one

Ireneeeeeeee

Difficult to put together and too small

Morelovelessh8

WAY too small.

Jax8

Small but entertaining for a mouse

Billwiss

Not good

Stetsonh

Hamster can escape this cage

Haley3939

Disappointing

Faithyyy

icebox5000

Questions

Is there a way to replace the ball on top? It doesn’t seem very secure. My little granddaughter just popped it loose! Kind of scary!

Dose the ball come with a cove so the hamster can run around the house without escaping

Can this work for a small rat?

Can you attach another cage to This one?

I bought this cage and the ball broke. Can we buy a replacement ball from Kaytee direct?

We bought this a week ago and the wheel is driving us NUTS! It is so loud. Is there a way to fix this? I also had the same problem with the look out tower. It pops right off. I put a rubber band around it to keep it on. The ball/wheel came undone too.

What animals belong in this cage?

Does it come with all of the things in the picture?

Can the ball come off and become a run around ball on the floor

Can this be used for a mouse?