We are disappointed to hear of your experience. This is certainly an unusual report and we would suggest speaking with your veterinarian to determine cause and treatment for your kitten. Please know we have a team of veterinarians and pet nutritionists who work very hard at making sure our pet foods are nutritionally balanced, fresh and safe to feed to pets everywhere. It is our goal that the label content and design will contribute to the overall Hill's pet food experience by providing a valuable guide for the use of the product. We are sorry to hear that we did not meet your expectations and will pass along your feedback. The feeding guide recommends 1 3/8 cans per day.

Thank you for your review. It is our goal, that with each purchase of your pet’s food, that you will experience the same high quality and consistency. However, normal variations in product can occur as a result of normal variations in ingredients or processing. During the processing of this product, the chunks and gravy are combined before filling the can. The mixture is continually stirred to ensure an even distribution of chunks and gravy for each can of product. On rare occasions there may be an opportunity for settling of the mixture which causes uneven distribution of the food chunks. While a can of food containing limited chunks meets the weight requirements, it would not meet our high quality expectations. All of our products are 100% satisfaction guaranteed. If you would like to take advantage of our guarantee, please return the unused portion of the product to the place of purchase for a refund or exchange. Hill’s Pet Nutrition