Several issues with this order; 1st the order was cancelled even though the Rx was on file. 2nd terrible customer service. I called customer service to confirm how my Vet was contacted. I never received a direct answer after being hung up on twice. I requested a supervisor and was told the supervisor would call me back. Five days later, I am still waiting for this call. 3rd I uploaded my Rx’s and there’s no way I can confirm the Rx’s did upload properly. Lastly, I had to place a new order and the $35 off for new repeat delivery orders did not show up on my order. I have to pay more for being inconvenienced.

Paid extra for rapid shipping and it was sent via USPS, snail mail.

Our 10 year old labradoodle was recently precribed this for knee joint pain. She is like a new dog since we started it June 2, 2025.

Petco cancelled my order due to the veterinarian taking to long to approve. Then they haven’t refunded me my money back yet and it’s been over a week now since they cancelled my order.

It’s much easier to have Petco send my dog’s medication than to keep running to the vet when it’s almost gone. Galliprant seems to be a good medicine for my dog’s arthritis. The vet switched him to Galliprant when his previous medication damaged his kidneys. I researched Galliprant & it works differently, without kidney damage. Wish the vet had offered Galliprant as an option to begin with.

I signed up with a Petco subscription on September 2nd to get prescription medicine for my dog. It seemed to go smoothly. They verified the prescription with my vet, charged me and processed the order. It was supposed to arrive the next week. I went to the Post Office with the tracking order and found out the medicine was put on a barge in Washington and will not arrive for 4 to 6 WEEKS!!! We get mail daily from the post office. Epic failure on their part. I will never order from them again!!!!

I have been getting this from my vet for a month now and It's so expensive so he suggested that I shop it as larger retailers can get it for cheaper. Found it on Petco's website and it was the best price I could find with the "auto ship". My pup is almost 13 and after tearing her ACL she is just down in her back legs. She's a German Sheppard mix. The vet says she will probably always have issues with arthritis in her hind end now so we've been giving her Galliprant and it is most definitely helping. The shipping was quicker than expected too!

Great product, it helps getting back the mobility of my dog's leg. Is gentle with her tummy and easy to eat.