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Aqueon Aquatic Flat Heater, 15 Watts

Aqueon Aquatic Flat Heater, 15 Watts

$17.95reg $19.99
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Description

Enter the Aqueon Aquatic Flat Heater - your fishy friends' new bestie. This heater may be flat, but it sure packs a punch when it comes to keeping water warm and cozy.

  • - Efficiently warms water (because no one likes shivering)
  • - Quick and easy installation (so you can get back to your Netflix binge ASAP)
  • - Completely submersible (for those deep sea divers in your tank)
  • - Suction cup mounts to bottom or side wall of tank (because even your fish like options)
  • - Perfect for aquariums up to 10 gallons (big things come in small packages)
  • - Comes in 15 watts (the perfect amount of heat, just like a cozy fire on a winter night)

Please note that the product information displayed is provided by manufacturers, suppliers and other third parties and is not independently verified by Petco.

This product can expose you to Vinyl Chloride, which is known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov.

Specifications

SKU2462567
Primary BrandAqueon
Days to ShipShips Next Business Day
Personalized Item flagNo
Length1.75 IN
Height9.25 IN
Width4.75 IN

Reviews

Rating Snapshot

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5 stars

42

4 stars

22

3 stars

10

2 stars

14

1 stars

60

Overall Rating

2.8
48 out of 148 (32%) reviewers recommend this product

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Most Helpful Favorable Review

The fish perked up.

Black Cat 0

7 years ago

once I added the heater to the tank the fish all perked up.

30 PEOPLE FOUND THIS HELPFUL

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5

and

4

Most Helpful Critical Review

Works good but keep an eye on it

Chris818

9 years ago

This is for sure made for large tanks. In smaller tanks the water can get VERY h...

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66 PEOPLE FOUND THIS HELPFUL

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3

2

and

1

Customer Images

Filter Reviews

1 - 8 of 128 Reviews

20 Ratings-Only Reviews

Doesn’t Work

Courtfish

14 days ago
I just bought this and it doesn’t work. It’s brand new out if the box. There is no on switch. I plugged it in, even tried changing outlets. I already threw away the box and it’s annoying to try to reassemble in the box to return. Ugh 😩

No, I do not recommend this product.

Helpful?
Response from petco.com:
14 days ago
Customer Care
We appreciate you sharing your experience with the Aqueon Aquatic Flat Heater 15W. We understand the importance of reliable equipment and clear functionality for every pet and pet parent. For further assistance, please reach out at petco.com/contact-us.
Response from :
14 days ago
Aqueon Team
Hello! We are sorry to hear about this confusing and strange experience, but we would love to assist and make things right for you! Please contact our customer care team at 1-888-255-4527 or at https://www.aqueon.com/about-us/contact-us. Thank you for your feedback! <img src="https://s3.amazonaws.com/stratos-logos/logos/aqueon.png" alt="aqueon" title="aqueon" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->

Works well & depending on temp req a timer can hel

Colenberdad

18 days ago
It was working well for however long we've had it two years or more. I use it in a 2 gallon tank for my beta. Recently it doesn't bring the temperature up to 78° like it used to. We never kept it at 78°(at that temp it requires cleaning more often) so we use an Enbrighten plug and regulated it to about 12 hours a day with five different cycles turning it on and off maintaining it at 72°

Yes, I recommend this product.

Helpful?
Response from petco.com:
17 days ago
Customer Care
It's great to hear that the Aqueon Aquatic Flat Heater has been working well for your beta's tank over the years. Using a timer to regulate the temperature is a smart idea to maintain optimal conditions. Thank you for sharing your feedback!

Doesn't work

Fish Fiend

20 days ago
Doesn't work. My 5 gallon tank is still cold and so is the heater.

No, I do not recommend this product.

Helpful?
Response from :
14 days ago
Aqueon Team
Hi there! We apologize for any inconvenience you have experienced. It sounds like something may have gone wrong during setup and we would love to help you fix this. Please contact our customer care team at 1-888-255-4527 or at https://www.aqueon.com/about-us/contact-us. <img src="https://s3.amazonaws.com/stratos-logos/logos/aqueon.png" alt="aqueon" title="aqueon" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->
Response from petco.com:
20 days ago
Customer Care
That is not the experience we want for you. Please call www.petco.com/contact-us so we can help make it right.

Doesn’t Work ❌

Michelle187

28 days ago
I bought this yesterday feeling excited to set up my new fish’s tank only to find out that the device doesn’t work. I even waited a couple hours to see if it just needed time to activate. I then went ahead and just touched the heater to test it- to my surprise, it was cold to the touch. I’m very disappointed 😔

No, I do not recommend this product.

Helpful?
Response from :
14 days ago
Aqueon Team
Hello Michelle! We are sorry to hear about any inconvenience with this unusual sounding experience. Please contact our team at 1-888-255-4527 so we can assist and get this set up for you. <img src="https://s3.amazonaws.com/stratos-logos/logos/aqueon.png" alt="aqueon" title="aqueon" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->

Doesn’t work

Bip color

1 month ago
I bought this a few days ago and it will not turn on, not heating the fish tank at all.

No, I do not recommend this product.

Helpful?
Response from :
30 days ago
Aqueon Team
Hi there! We are sorry this was your experience and would like to learn more, as this could be a issue with storage or shipment. Your feedback helps us improve. Please reach our Consumer Care team at 1-888-255-4527. <img src="https://s3.amazonaws.com/stratos-logos/logos/aqueon.png" alt="aqueon" title="aqueon" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->
Response from petco.com:
1 month ago
Customer Care
We apologize for your experience with our Aqueon Aquatic Flat Heater 15W. We understand the importance of providing reliable products that keep aquatic pets safe and comfortable. We never want our customers to be disappointed with a purchase. Please get in touch with us at petco.com/contact-us so we can help resolve this.

80°F - 85°F

Eckston

3 months ago
Put this in my new tank a week ago. Ambient room temperature is 68°F. This keeps the water at 83°F. It's just to warm.

No, I do not recommend this product.

Helpful?
Response from :
3 months ago
Aqueon Team
Hello! Thank you for sharing your feedback. We take concerns seriously and would love the opportunity to address them. Please contact us at 1-888-255-4527 with any questions or comments about this. <img src="https://s3.amazonaws.com/stratos-logos/logos/aqueon.png" alt="aqueon" title="aqueon" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->

Overheats

BergieBear

5 months ago
Got this last night to put in my 6 gallon betta tank. Woke up this morning and the water is reading 84 degrees! I specifically got this because my 100w was too strong an making the tank 80 degrees, this was made for way bigger tanks or is faulty!

No, I do not recommend this product.

Helpful?
Response from :
5 months ago
Aqueon Team
We’re sorry to hear about your experience and want to make things right. Please call our team at 1-888-255-4527 so we can assist you further. The Aqueon Aquatic Flat Heater is designed to provide consistent, gentle heating, but water temperature can vary depending on factors like room temperature, tank placement, and circulation. We’d love the opportunity to troubleshoot with you and ensure you have the right solution for your betta’s setup. <img src="https://s3.amazonaws.com/stratos-logos/logos/aqueon.png" alt="aqueon" title="aqueon" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->

Did not work

Izzy

8 months ago
Opened the pack and plugged it in to heat up my 5.5 gal tank and did not warm up at all. I have the same one for my 2.5 gal tank (that one works perfectly).

No, I do not recommend this product.

Helpful?
Response from :
8 months ago
Aqueon Team
We apologize that your new 15W Aquatic Flat Heater isn&#39;t functioning properly. It&#39;s especially frustrating when you have the same model working perfectly in your other tank, so you know exactly how it should perform. We&#39;re sorry to hear about your experience and want to make things right. Please call our team at 1-888-255-4527 so we can assist you further. <img src="https://s3.amazonaws.com/stratos-logos/logos/aqueon.png" alt="aqueon" title="aqueon" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->
1 - 8 of 128 Reviews

Questions

1 - 10 of 27 Questions

Can I use more than 1 heater at the same time? I have a 20 gallon tank and am not finding a flat heater that is for 20 gallons.....

  1. Hi there! Yes, you can use more than 1 heater for your aquarium. If you need help figuring out the best combination for your tank feel free to give our team a call at 1-888-255-4527.



How does it work? Does it use batteries? Thank you very much.

  1. Has a standard American 120volt plug.



Can this stick to the outside of the tank and still heat the water inside slightly? 

  1. no, it has to be immersed in the water to be effective.



Does this have adjustable temperature control, or is it "fixed"

  1. Fixed - you cannot adjust temp at all. I use it in a tank that holds 5 gallons and it keeps temp at 78-79 degrees 



What temperature does this heat the water to? I'm looking for something that will effectively heat my 3.5 gallon tank to somewhere around, if not exactly, 78 degrees.

  1. 78



I read many reviews about where to place heaters and most of them say don't put them at the bottom under the gravel or substrate. However, yours says it could be placed at the bottom. Can you place them at the bottom of the tank under the substrate?

  1. It is referring to the bottom below the outtake hose, between the substrate and hose. This is not designed for under substrates( grave). This is in a 5gallon . Thanks and have a Blessed Day.



I recently bought this tank warmer for my fish. Do I need to take it out once my tank is warm or do I just keep it in there?

  1. Keep it in there to keep the temp regulated



My turtle heater stopped working. Can I use this type of heater at the bottom of the tank until the new one arrives? I have one from an old betta tank.

  1. if used in a Turtle Tank; the heater must be submersed fully in water; heater cannot be used on land; rocks;



What would the temperature be if I put this in a five gallon tank??

  1. I have it in a 3G betta tank, never checking the temp. Theoretically, the temp stays locked at 78 degrees. With 5G, It would take longer than my 3G. If the pull up difference is too large (super cold room), it would not be able to pull it up, needing a larger heater (of course).  So far, it’s been great. My Nerite snail crawls on it, keeping it clean.



I put the heater in my tank about 12 hours ago and it is still at room temperature (maybe just a little bit above it). Does it just take a long time to heat the tank? I have a 5.5 gallon tank. Or is there something wrong with it?

  1. I too have that same problem so I just called the company. They told me it could take 13 hours or longer to see a difference in water temp. That's ridiculous does not say that on Petco site or in paperwork now I have to go back to the store again tomorrow don't waste your money



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